In this touching first episode of our three-part series, we delve into my dad's courageous battle with prostate cancer. Hear his story of resilience, love, and determination, as we celebrate his life and the lessons he taught us through his journey. Don't miss this inspiring tribute!

This episode revolves around the theme of customer care. The discussion ventured into the evolution of customer service through different stages, including face-to-face interactions, telephone communication, call centers, and the impact of the internet and social media. We also emphasized the...