In this episode, Nathan and Adam go deeper into their Private Practice Manual series, delving into the essential role of the Patient Care Coordinator. Discover why this position is indispensable and how to guarantee seamless and effective operations at your front desk. ​ Explore the critical responsibilities of a Patient Care Coordinator, including scheduling, billing, and ensuring high levels of patient satisfaction. Uncover the techniques for identifying and recruiting the ideal candidate who possesses not only efficiency but also exceptional sales and interpersonal skills. ​ Learn about the essential elements of a comprehensive job description that clearly defines the duties, obligations, and benchmarks for success for your Patient Care Coordinator. Gain valuable insights into employing efficient training strategies to ensure your PCC performs at an exceptional level, thus optimizing the overall efficiency of your clinic operations. ​ Want to talk about how we can help you with your Private Practice business, or have a question you want to ask? Book a call with Adam - https://calendly.com/adamrobin/dr-adam-s-30-minute-connection ​ Love the show? Subscribe, rate, review, and share! https://ppoclub.com The 1st in-person Private Practice Owners Club Conference is set for Sept. 20-21 in Clearwater, FL. If you're a private practice owner you won't want to miss this! Register at ppoclubevents.com.