Episodes
Expedia’s annual Unpack™ outlook is here, using data-driven insights to uncover upcoming travel trends for 2025.  Samantha Lopez is joined by Amanda Maltos, an industry leader and communications expert from Expedia Group, to dive into the data gathered from more than 25,000 travelers in this year's Unpack™ Report. Some key findings include travelers adding Detour Destinations to their trips, Set-Jetting and the continued influence of media on travelers, the pull of mother nature when planning...
Published 11/13/24
With entrepreneurship on the rise, vacation rental hosts and savvy travel advisors are seizing opportunities to grow and make a positive impact in the industry. In this episode, Vrbo host Michelle Ruber and travel advisor Rebecca Smiley, share their insights on growing their businesses with Expedia Group. Michelle talks about how Vrbo’s platform empowers hosts to provide personalized and trusted travel experiences. Rebecca details her journey into entrepreneurship, how she leverages social...
Published 11/13/24
Published 11/13/24
How can destinations reinvent themselves to attract travelers year-round? In this episode, Samantha Lopez is joined by two key figures in French tourism, Sophie Mandrillon from Atout France and Loic Chovelon from Provence-Alpes-Côte d’Azur, to explore how their organizations are reshaping tourism in the off season. They discuss their partnership with Expedia Group, they focus on sustainable tourism initiatives and the strategies they use to combat seasonality, particularly in the beautiful...
Published 11/08/24
The cost of travel is on the rise, and so are our customers' expectations. So how can travel providers keep up? Expedia Group's head of B2B Lodging Marketing, Brandon Ehrhardt, joins the podcast to share insights from our latest research on traveler behavior. Compared to travelers booking on other platforms, Expedia Group travelers are shown to spend 21% more on properties and stay 11% longer than other guests, creating significant revenue opportunities for hotels. We discuss how initiatives...
Published 10/23/24
As fraud becomes more sophisticated, it’s crucial for travel businesses to stay one step ahead. In this episode of Powering Travel, Samantha Lopez is joined by Amit Ghosh, Head of Fraud and Risk Portfolio at Expedia Group, to discuss increasing threats in the travel industry. Amit shares his insights on the growing challenges posed by AI advancements and phishing attacks, emphasizing the importance of staying vigilant throughout the customer journey. He also highlights how Expedia's...
Published 09/27/24
As vacation rentals rise in popularity, it's more important than ever to ensure your listing stands out. Angela Page, Director of Account Management for Vacation Rentals at Expedia Group and a Vrbo host herself, shares her tips for optimizing your property listing to attract the right guests and provide a great experience. Some of her advice includes how the right settings can help you avoid costly cancellations, how to keep your listing’s rules and amenities up to date, why the order of...
Published 09/18/24
Everyone deserves to feel safe and welcome while traveling. However, Expedia Group’s latest research reveals that Black, Latino, LGBTQIA+ travelers, and those with disabilities still face significant barriers that hinder their travel experiences. Lawrence Phillips, CEO of Green Book Global, shares how his platform empowers Black travelers with authentic reviews and resources, helping them navigate the world with confidence. Joining the conversation, Heather Ansley, Chief Policy Officer at...
Published 09/04/24
When opening a new property, securing those initial bookings can be challenging, especially when competing against established properties. Susana Ramírez Horta, Vice President of Sales and Marketing for Tafer Hotels & Resorts, shares how she leverages Expedia Group's tools to increase visibility for both new and established properties. Susana explains that as Tafer prepares to open a new property, they use Expedia Group's pay-per-stay Accelerator tool to ensure it appears at the top of...
Published 07/24/24
In today’s market, travelers have seemingly endless options for where to stay. How can businesses boost their visibility to ensure that travelers are making bookings with them? We hear from Carlos del Pino at Original Group who has tapped into Expedia’s extensive B2B partner network and launched a pay-per-stay Accelerator, to boost visibility, making it easier to fill rooms–especially during off-season. Original Group is a Mexican based hospitality group that is a pioneer in Cancun, building...
Published 07/24/24
Data and cookies have long been used in advertising to understand, target, retarget, track, and report on the purchasing journeys of consumers. Now that third-party cookies are being phased out, travel marketers and advertisers need to rely on first-party data to build strategic campaigns that effectively connect with travelers. In this episode, we take a closer look at first-party data this new era of digital advertising and tap our expert, Jason Standifer, senior director of product...
Published 07/09/24
Powering Travel is changing to best serve you! On this feed, you’ll find exclusive stand-alone content that offers insights into the ever-evolving travel industry. We’ll be breaking down complex topics and providing insights and inspiration to help you grow your business. You’ll be hearing about a range of topics from expert voices across the industry, spotlights on partners, and educational pieces on what’s powering the travel industry. Make sure you’ve subscribed wherever you get your...
Published 06/26/24
Guest Host Becca Glenn, Director of Partner Success for Vacation Rentals is joined by Mary Beth Miles, CEO of Vacation Rental Collective. Becca and Mary Beth sit down to talk all things vacation rentals, and how to create unforgettable experiences for guests. In a post-pandemic world, guest expectations of vacation rentals have shifted. Today, travelers are looking for hotel-level amenities and personalized experiences, and according to Mary Beth, providing delight and surprise elevates it to...
Published 03/27/24
Guest host Mike Grubler, Senior Director of Strategic Partnerships at Expedia Group, is joined by Kerry Mack for this episode on revenue management in hospitality. Kerry is an expert in the space, and is currently the Chief Revenue Officer at Highgate, where she has worked for over eighteen years. Mike and Kerry discuss why revenue management in the travel industry continues to be a unique and complicated topic. This complication makes efficient and sophisticated revenue management in travel...
Published 03/13/24
Wondering how new technology like AI will impact travel? In this episode, guest host Richard Kocher, Senior Director of Media Insights and Planning at Expedia Group, is joined by travel journalist Siew Hoon Yeoh to discuss the role of technology in travel. Siew Hoon is the founder of Web in Travel, and has been covering the impact of tech on the travel industry since the early 2000s. She believes that travel is still a human industry —after all, it's humans who travel, not robots. However,...
Published 02/28/24
Brandon is back to host this episode of Powering Travel! Join him and Ariane Gorin, President of Expedia for Business at Expedia Group, for a great discussion on the state of the travel industry, how Expedia is enabling their partners to capture the demand of the growing middle class, and the importance of accessing this new segment of travelers. Ariane, a seasoned leader in the travel space, shares valuable insights on how Expedia is facilitating its partners to tap into the expanding middle...
Published 02/14/24
What is the lodging industry doing to achieve decarbonization and net zero? Aditi Mohapatra, VP Global Social Impact & Sustainability, sits down with Xavier Guillemin, VP Global Sales Sustainability at Accor, Europe's largest hospitality company, to find out!  Xavier gives his insights on the lodging industry's pursuit of decarbonization and net-zero goals, emphasizing the mounting pressure from travelers for sustainable lodging and the importance of meeting COP 21 commitments. Xavier...
Published 01/31/24
Is there a typical path to purchase when it comes to booking travel? Join guest host Richard Kocher, Senior Director, Media Insights & Planning, as he interviews Cheryl Miller, Senior Vice President of B2B Marketing at Expedia Group. Cheryl has extensive experience in marketing and go-to-market initiatives for large tech companies, and together, they discuss the findings of Expedia’s Path to Purchase Report, an in-depth study that explores how travelers make decisions when planning their...
Published 01/17/24
Join Brandon and an expert roster of guest hosts as they uncover what recent breakthroughs in technology mean for travel. From Gen AI to innovative new security features, the travel space is rapidly evolving – and we have a front row seat. Tune in this season to uncover how these innovations can help you and your business grow in 2024! Powering Travel is produced by Expedia Group in association with Quill. Learn more at welcome.expediagroup.com.
Published 12/13/23
What happens when as an eight-year-old, you are moved from Okinawa to Indiana, two more contrasting places you couldn’t imagine? Well, for half-Japanese-half-American Michael Dykes, it was definitely “jarring”, but it taught him some valuable life lessons which have stood him in good stead in both his career and life. The Vice President, Market Management of Asia-Pacific for Expedia Group said growing up on a farm in rural America taught him self-sufficiency as well as an appreciation for...
Published 12/11/23
Like many key figures in travel and hospitality, Rob Torres, Senior Vice President of Media Solutions at Expedia Group has seen the industry shift and evolve over time, with technology driving most of the change in the last couple of decades.   In this episode of Expedia Talks, we ask Rob about the lessons he has collected and curated over the years to help him prepare for the future of travel. With so much new technology at one's disposal, how does an experienced travel pro like Rob pick and...
Published 12/04/23
In this episode of Expedia Talks, we ask Karen about what drew her to the intersection of travel and technology. We also chat about her first startup and how Expedia acquired it all those years ago.  Then, Karen gets candid about the formative years that brought her to Expedia, before answering today's most pressing question - what's a human quality that cannot be codified? Stay tuned for more episodes in this series. New episode of Powering Travel coming in 2024.
Published 11/27/23
As a company, Expedia Group is no stranger to change - the company has been through many shifts in the travel and hospitality industry, from technological booms to slumps in the global economy, to the current AI revolution amidst a worldwide recovery phase. Similarly, two travel veterans, Greg Schulze, SVP of Strategic Travel Partners and Hari Nair, SVP and General Manager, Lodging Marketplace, are no strangers to transformations in the industry either.   In this episode of Expedia Talks, we...
Published 11/20/23
Expedia Group rolled out a few partnerships recently – SoFi, Mastercard, and WalmartPlusTravel.com. By enabling giant retailers like these, do they risk losing business on the B2C side of things? And what does it take to form lasting partnerships in today's travel and hospitality scene?   On the first episode of Expedia Talks, a special series powered by Expedia Group, we chat with Alfonso Paredes (SVP, Commercial Partnerships, Expedia Group) about finding synergy in a competitive travel...
Published 11/13/23
In the Season 2 finale of Powering Travel, Brandon interviews Katherine Fan. Katherine is a freelance writer and a loyalty expert who started her loyalty journey the way many people do, looking at how to make the most of her travel. Today she still loves loyalty programs, and teaches others how to take full advantage of them. Katherine and Brandon discuss One Key, Expedia’s largest and most comprehensive rewards program yet, the differences between cash and mileage-based programs, and some of...
Published 07/19/23