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Capacity
Practical AI
The Capacity for Good
Practical AI: The Capacity for Good, is a podcast that explores the positive side of artificial intelligence. We speak with thought leaders about the intersection of AI automation, customer support, and customer experience. We dive into real-life stories of how AI has improved people's lives. Join us as we explore the many ways in which AI can be a force for good and hear from those who are using it to make a positive impact on the world.
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Ratings & Reviews
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4.5 stars from 14 ratings
Compelling interview
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“I listen to a lot of podcasts, but this interview was one of the best I’ve heard. The host was gracious, well-informed, and able to ask probing questions. The guest, Ian Golding, was amazingly articulate and extremely interesting. I learned so much!”
BTC-Hodlr via Apple Podcasts ·
United States of America ·
06/11/23
Engaging conversations
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“Interesting show about the practical possibilities of AI and how the future of work is promising.”
wjbgo via Apple Podcasts ·
United States of America ·
06/08/23
Practical information and insight
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“The information present in the Capacity for AI helps to break down AI into practical digestible information with clear take aways that you can apply to different areas of your job or business.”
Big blue review via Apple Podcasts ·
United States of America ·
06/08/23
Recent Episodes
In this episode of Practical AI: The Capacity for Good, Jim Tincher, Founder and CEO of Heart of the Customer, joins James Diel to reveal the true essence of "knowing your customer," share critical tools needed to perfect the customer journey, and delve into the game-changing role of AI and...
Published 03/06/24
Published 03/06/24
In this episode of Practical AI: The Capacity for Good, Lincoln Murphy, Founder of Sixteen Ventures, joins James Diel to define the concept of customer success, the role of AI in customer success management, and how AI tools empower customer success professionals to integrate the human...
Published 02/07/24
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