Today, I talk to Christine Ruf and Sebastian Stoddart about their move from design leadership to innovation consulting. I made contact with them both while writing my article on the same topic, which in turn was prompted by a training programme I developed on what it takes for senior designers...

This is part 2 of my conversation with Don Norman, where we get into some of the big questions around AI. Don mentions Ben Shneiderman and Salman Khan a few times. Shneiderman is a renowned computer scientist who has focused on Interface design and recently wrote a book called Human-Centered AI....