In this episode of Quality Impact, host Rashad Issa sits down with Andy Lewis, Framework Quality Manager at BAM Nuttall, to discuss the unique challenges of quality management in the rail industry. From developing robust quality plans to navigating the complex dynamics of multimillion-pound rail projects, Andy shares insights on creating a culture of continuous improvement, aligning with ISO standards, and balancing sustainability in high-stakes environments. Join us for a journey into the...

In this episode of Quality Impact, Dr Silvie Coutuer PCQI, Founder and Consultant of KDENZA, and IRCA QMS and EMS Associate Auditor, discusses the intersection of quality and sustainability. From addressing greenwashing to integrating sustainability into corporate strategy, Silvie shares actionable insights on transforming environmental challenges into opportunities for efficiency, cost reduction, and organisational excellence. A must-listen for quality professionals.

Rashad Issa explores the transformative power of quality frameworks with Jill Roberts PCQI, Quality Lead at Achieve Together and Bianca Caruana PCQI, Quality Audit, Research and Innovation Manager at Agenzija Sapport. Highlighting real-world stories from the UK and Malta, the conversation covers the emotional complexities of safeguarding, the integration of technology, and the importance of stakeholder involvement. The episode highlights how different approaches can empower frontline staff,...

In this episode of Quality Impact, we explore quality within the automotive industry, challenges faced by women in quality 30 years ago, and also learn about the efforts to bring the first hydrogen truck to the UK market.Joining us is Jillian Jarvie, Head of Quality and Business Improvement at Raytheon, and Martin Spackman, Quality Manager at HVS, who collectively have more than 43 years’ experience in quality.

Today we’re looking into Quality in the Construction Industry. It’s past, present and future along with industry challenges tackled by two leading experts. Steffan Speer is the Technical Director of Morgan Sindall Construction & Infrastructure. Joining him is Colin Campbell the Associate Director in the Construction Industry and Delivery team with Scottish Futures Trust. Throughout the episode we learn of how most most construction sites are cleaner than offices, bust some ...

Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with quality professionals offering insights on the challenges, solutions and the future of their industries. Learn more about the CQI