Description
How misguided praise can do more harm than good.
Praise can be powerful, but when it’s vague, generic, or something you can say to a dog like "good job," it can backfire and do more harm than good. Kim, Jason, and Amy explore the nuances of Ruinous Empathy and praise, sharing real-life examples, like the infamous FEMA response during Hurricane Katrina, to illustrate the pitfalls of Ruinously Empathetic feedback. They discuss the importance of making praise specific and sincere so people know what was good and why, allowing them to repeat their success.
Get all of the show notes at RadicalCandor.com/podcast.
Episode Links:
Praise & Ruinous Empathy | Radical CandorTips to Avoid Ruinously Empathetic Praise | Radical CandorAppreciation (That's What The Money's For!) | Radical Candor 5 | 16Radical Candor Podcast: A Tale Of Ruinous EmpathyBeyond 'Sorry': How to Apologize and Mean It 6 | 22DARVO | WikipediaBeing 'Nice' Instead of Kind is One of the Biggest Mistakes Well-Intentioned Bosses MakeConnect:
WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:
(00:00:00) Introduction
Kim, Jason, and Amy introduce the episode's focus on how praise can become ruinously empathetic.
(00:00:53) What Is Ruinous Empathy in Praise?
How praise can be ineffective when it's vague, insincere, or lacks specific feedback.
(00:02:19) Defining Praise vs. Criticism
What constitutes praise, how it differs from criticism and the dangers of insincere praise
(00:06:06) Effective Public Support and Praise
Guidance for leaders on how to support team members publicly after a mistake.
(00:11:51) Consequences of Praising Failure
Why offering praise after failure can be misleading and harmful.
(00:17:04) The Role of Specificity in Praise
The importance of specificity in making praise feel sincere and useful.
(00:22:11) Ruinous Empathy and Manipulative Insincerity
The nuances...
Susan Rigetti on speaking up, keeping receipts, and why silence is never the answer.
We’re shaking up the workplace and diving deep into the raw reality of whistleblowing and the courage it takes to speak up with this special episode from the Radical Respect podcast. Kim, Wesley, and special...
Published 11/13/24
Examining and expanding our capacity to hold different beliefs.
Brace yourself—this episode is all about navigating workplace tension with Radical Candor. Kim and Amy team up with Denise Hamilton, author of Indivisible: How to Forge Our Differences Into a Stronger Future, to tackle the...
Published 11/06/24