A lot of people, not just agents, struggle with the word ‘no’. The reason for this is because we give power to the word and allow it to hold meaning over us.   How do we strip the power from the word ‘no’ and not let it control our lives? Why do we give it power in the first place?    In this episode, Founder of the Five Pillars Nation Shelby (Osborne) Johnson joins us to talk about what to do when your back is against the wall, overcoming the word ‘no’ and her experiences in the military and how it’s shaped both her and her business.  You’ll also learn; Building systems based on skills. Learning from other agents. The importance of a following up. The importance of a calendar and setting reminders. Being your most authentic self.   Guest Bio   Shelby (Osborne) Johnson's remarkable journey in the real estate industry showcases her determination and success. After dedicating 6 years of service in the Army and leaving with the rank of Captain, Shelby delved into the real estate world. In her first year as a solo agent, she achieved an impressive feat by closing 48 deals, earning twice the payout of a Captain's salary. This early triumph earned her the prestigious title of Keller Williams Rookie of the Year 2018 in the Carolinas Region.   In 2019, Shelby established the Five Pillars Team, a model inspired by the MREA system, and later moved her team to eXp. Over the following 2.5 years, her team accomplished an astonishing 570 transactions, resulting in over 1.3 million in GCI. Shelby's dedication and innovation were evident in her decision to shift away from the traditional team model in 2021, steering Five Pillars towards becoming a nationwide community for Agents. This platform empowered agents to build both real business and lasting wealth while collaborating with their peers.   Beyond her thriving real estate career, Shelby ventured into real estate investment. She successfully acquired 74 rental properties, consisting of both Short Term and Long Term investments. While she sold a few properties, Shelby wisely chose to retain the remaining 45 for future opportunities. In 2023, she also founded Pints & Properties, a real estate investors meetup, fostering a space for like-minded individuals to network and explore new investment possibilities.   Follow Shelby on Instagram @theshelbyshow__ Find Shelby on LinkedIn @Shelby Johnson    Subscribe on YouTube, Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you!