In this episode of Homeowners’ Q&A, we dive deep into the steps homeowners should take when dealing with subpar heat pump installations. With insights from Cathryn Wolfenden (HIES) and Hassan Abdalla (REST UK), we explore the complaints process, who to contact first and how to escalate unresolved issues. Special thanks to HIES for sponsoring this episode: https://www.hiesscheme.org.uk Buy Bodge Buster: Heat Pump Guide for Homeowners – amzn.to/3NVndlU Buy From Zero to Heat Pump Hero: amzn.to/4bWkPFb 🔗 Subscribe for more episodes and check out our website at Renewable Heating Hub for resources and advice: https://renewableheatinghub.co.uk Don’t forget to subscribe for more expert discussions on renewable heating: https://renewableheatinghub.co.uk/forums If you would like to sponsor an episode or be a guest on our panel, please send an email to [email protected] 🌿 FOLLOW US HERE 🌿 Renewable Heating Hub: https://renewableheatinghub.co.uk Renewable Heating Hub Forums: https://renewableheatinghub.co.uk/forums YouTube: https://www.youtube.com/c/renewableheatinghub Instagram: https://instagram.com/renewableheatinghub Email: [email protected] Got more questions? Comment below or email us at [email protected]. Don’t forget to subscribe for more episodes! Hosted on Acast. See acast.com/privacy for more information.