On this episode of Roots of Success, we have Chris Winkler, who shares his experience of managing and growing his business, Coastal Scapes. Chris talks about the challenges he faced when he struggled to hire new managers, and how he sought out accountability from someone outside his personal and work life to ensure completion of tasks. He also discusses the growth of his business, including bookkeeping, recruiting, and participation in a peer group.He also shares his long-term business goals, including acquisitions, expansion to other areas, and having his own in-house product offerings. Chris emphasizes the importance of setting both reasonable and stretch goals to have something to strive for. Tune in to hear Chris's insights and lessons learned from his journey in growing Coastal Scapes.   KEY MOMENTS [02:02] How I got started as a reluctant landscape business owner. [04:40] Bookkeeping - the need I didn’t know I needed. [07:50] Accountability through ACE Peer Groups. [12:35] How delegating increased lead capture by 150%. [15:23] Monthly accountability calls hold business owners responsible. [17:34] Hiring experienced individuals to level up. [20:50] How leaders influence by stepping back. [25:22] Setting an outrageous goal. [28:55] Seeking a diverse network for success.   FREE DOWNLOAD: Get Your FREE Profitability Scorecard to understand the financial health of your business today! Go to: https://McfarlinStanford.com/scorecard   FOR SHOW NOTES & MORE, GO TO: https://mcfarlinstanford.com/podcast/ep-4-how-coastal-scapes-found-success/