Running a successful landscape company goes beyond simply creating beautiful outdoor spaces. In this episode of Roots of Success, I sit down with Michael Bosco, executive coach and industry expert, as he shares his unique journey from founding Soils Alive to taking over the family pest control business, SafeHaven. Join us as we explore all aspects of being a landscape business owner; from customer service and team management, to mergers and acquisitions. Discover the key lessons Michael learned along the way, including the importance of client expectations, embracing failure, and the challenges of managing people. THE BIG IDEA:  Celebrate Failure to Find Success KEY MOMENTS: [00:00] Michael's Background in the Landscape Industry [03:16] What they Don't Teach You in College [05:28] Pest Control as a Parallel Industry [09:46] The Logistics of a Merger [13:57] It All Comes Down to People [15:03] Onboarding New Team Members Is a Key Process [18:14] Creating Culture [21:22] How to Help Your Team Become Leaders [22:54] Leading ACE Peer Groups QUESTIONS WE ANSWER 1. How to start a successful landscaping business? 2. What is plant healthcare and why is it important? 3. How to manage client expectations in the service industry? 4. What are the challenges of managing people in a landscape business? 5. How to merge and integrate small businesses effectively? 6. What are the advantages and disadvantages of running a family business? 7. How to navigate the process of buying and selling a landscape business? FOR SHOW NOTES & MORE, GO TO: https://mcfarlinstanford.com/podcast/ep-14-lessons-in-leadership-with-michael-bosco/