Dillon emphasizes that you have to be articulate and understand that everyone you talk to is different. You have to learn the art of people. You’re a random person—it should be expected that you’ll get hung up on. To avoid the probability of that, you have to understand their business, ask the right questions, and say the right things.  You need to learn more about the prospects than ever before. Knowing their title isn’t enough. You need to be able to offer them something of value. It all starts and ends with research. Learn Dillon’s research-backed cold-calling process in episode #415 of Sales Reinvented.  Outline of This Episode [0:51] What is cold-calling? Is it still relevant today?  [1:33] Is cold calling an art and a science? [3:05] How Dillon prepares for cold calling [4:56] The opening lines Dillon uses [6:08] How to keep a cold call engaging  [7:23] Tools, technology, and metrics [8:52] Dillon’s top cold-calling dos and don’ts [11:42] How Dillon handles objections Resources & People Mentioned Outreach.io Salesloft Apollo Connect with Dillon Tucker Connect on LinkedIn Connect With Paul Watts  LinkedIn Twitter  Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com