Intelligent automation can help combat the human biases that can lead to discriminatory hiring practices. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Jacob Goldstein, host of What’s Your Problem?, and guest Angela Hood, founder and CEO of ThisWay Global. They discuss how intelligent automation can accelerate inclusive hiring practices, why machines can mitigate bias but not remove it, and why diverse companies are more competitive. This is a paid...

Sustainable supply chains are good for the planet and good for business. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Tim Harford, host of Cautionary Tales, and guest Sheri Hinish, IBM’s Global Sustainability Services Leader and Offering Leader for Sustainable Supply Chain, known as the “supply-chain queen.” They discuss the supply-chain crisis and why transparent, responsible supply chains are imperative for our future. This is a paid advertisement from...

The world’s first autonomous vessel to cross the Atlantic Ocean is signaling a new era in maritime technology. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Lauren Ober, host of The Loudest Girl in the World, and guestsBrett Phaneuf and Don Scott, the engineers behind the Mayflower Autonomous Ship Project. The two explain how automation and AI allowed them to reimagine the design and use of a ship at sea and their implications beyond maritime navigation....

The headlines tell us cyberattacks are a big, consistent threat to business data – and ours. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Tim Harford, host of Cautionary Tales, and Stephanie “Snow” Carruthers, Chief People Hacker for X-Force, IBM. Snow and her team are finding creative solutions to test their clients’ security, including hacking into their systems before criminal hackers do. This is a paid advertisement from IBM. See...

Advocating for artificial intelligence to be built and deployed ethically is no longer just a compliance issue but more of a business imperative. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Dr. Laurie Santos, host of The Happiness Lab, and Phaedra Boinodiris, Trust in AI Practice Leader within IBM Consulting. Phaedra’s team at IBM is creatively tackling the global need to build trustworthy AI by approaching the challenge holistically, implementing design...

Historically, there have been cultural biases that have complicated the home-buying process and made home ownership difficult for those in disadvantaged and underserved communities. In this episode of Smart Talks with IBM, Malcolm takes on this subject with Jacob Goldstein, host of What’s Your Problem, and Bryan Young and Steven Better, the cofounders of Home Lending Pal. These two visionaries are using IBM technology, including AI, blockchain and cloud, to create a home-loan process that’s...

Smart Talks with IBM returns May 31. This season, host Malcolm Gladwell and a team of correspondents from Pushkin Industries meet with New Creators who are creatively applying technology in business to drive change.  This is a paid advertisement from IBM.

Global supply chains have made headlines this year, with businesses in every industry and consumers all experiencing unprecedented volatility. How can companies stabilize this boundless bullwhip? In this episode of Smart Talks, Malcolm talks to Jonathan Wright, Global Managing Partner for Supply Chain Consulting at IBM, about demand forecasting and other technologies that manufacturers and vendors are using to make their supply chains more resilient. This is a paid advertisement from IBM. ...

Today, consumers, businesses, and governments are united in their sense of urgency about the sustainability of the planet. But how do we go about achieving it? In this episode of Smart Talks, Malcolm talks to Marc Rolfe, Senior Vice President and Head of Strategic Partners Ecosystem Success at SAP, and Jason Kelley, General Manager, IBM Strategic Partners, about how strategic partnerships between companies can create a larger industry shift toward sustainability. This is a paid advertisement...

Creating trust and transparency in AI isn’t just a business requirement, it’s a social responsibility. In this episode of Smart Talks, Malcolm talks to Christina Montgomery, IBM's Chief Privacy Officer and AI Ethics Board Co-Chair, and Dr. Seth Dobrin, Global Chief AI Officer, about IBM’s approach to AI and how it’s helping businesses transform the way they work with AI systems that are fair and address bias so AI can benefit everyone, not just a few. This is a paid advertisement for IBM. ...

Over the next decade, quantum computing has the potential to revolutionize the way we work and live. In this episode of Smart Talks, Malcolm talks to Dr. Darío Gil, Senior Vice President and Director of IBM Research, about quantum computing and its potential to accelerate discovery and development.  Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

The world is hitting a data tipping point, where vast connectivity requires massive network capacity. In this episode of Smart Talks, Malcolm talks to David Shacochis, Vice President for Enterprise Technology and Field CTO at Lumen, and Howard Boville, Head of IBM Cloud Platform, about how hybrid cloud is serving as a catalyst for innovation in a world where computing can and must happen everywhere: private clouds, public clouds, the edge of the network. Learn more about your ad-choices at...

In this episode, Malcolm Gladwell shares an interview from the Smart Talks archives. Jonathan Strickland speaks with Jason Kelley, a senior leader at IBM, about what blockchain is, how it’s transforming global supply chains with respect to the pandemic, and the broader implications for these trusted transactions. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

In this episode of Smart Talks, Malcolm talks to Jim Whitehurst, senior advisor at IBM and an expert in open-source software and innovation. During their conversation, Jim reveals how embracing moments that initially feel like chaos can ultimately lead to more open organizations and broader access to new ideas. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

Remote working has kept many businesses afloat over the last year, but has it kept employees productive, enthusiastic, and inspired? In this special episode of Smart Talks, recorded at IBM’s Think Conference, Malcolm spars with his longtime friend Adam Grant, an organizational psychologist and professor at the Wharton School, about what we’ve learned through remote working and how businesses can approach a hybrid model. Can we, and should we, return to “normal”?  Learn more about your...

In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way. Learn...

Today, women represent approximately 22% of the AI workforce. But IBM is out to change that by increasing diversity not just in hiring but through programs such as Women Leaders in AI that celebrate diversity in the field. In this episode of Smart Talks, Malcolm Gladwell talks to IBM’s new SVP & CMO, Carla Piñeyro Sublett, and Chimka Munkhbayar, co-founder of Agrolly, about their challenges, achievements, and the steps they’re taking to create a more inclusive tech world.

As one of the nation’s largest wireless communication providers, over 120 million subscribers count on Verizon to stay connected, but we’re not just talking about phones. Today, Verizon and IBM are working together to better connect entire industries. In this episode of Smart Talks, Malcolm talks to Srini Kalapala VP, Global Technology, Strategy and Network Cloud at Verizon and Steve Canepa, Global GM & Managing Director of IBM’s Communications Sector about how 5G, Edge Computing and AI...

With hybrid cloud and AI, businesses today can challenge the limits of how they put their data to work across the organization. In this episode of Smart Talks, Malcolm talks to Rob Thomas, SVP Cloud and Data Platform at IBM about what’s possible, and the steps businesses can take to access more of their data to help them make more informed decisions.

Sometimes the most complex global problems have innovative tech solutions. Join host Malcolm Gladwell as he interviews leaders of industry and discovers how IBM and its partners collaborate on projects that are designed to revolutionize the way we approach universal issues.