Chapter Three: Tactically, a model for recovering credit and debit

Chapter Three: Tactically, a model for recovering credit and debit card failures

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Description

This chapter discusses the tactics used from the start of the credit card failure process to the end, broken down into two major parts: A. Before the point of failure, and B. The grace period after the point of failure.

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Chapter Four: At the point of failure and beyond

This chapter discusses the recommended grace period the customer should enter after the card fails, as well as what to with that window of time in terms of recovery.

Published 02/28/21