Episodes
The conclusion and recap of just how crucial credit card recovery is to the success of your business.
Published 03/02/21
This chapter discusses the recommended grace period the customer should enter after the card fails, as well as what to with that window of time in terms of recovery.
Published 02/28/21
This chapter discusses the tactics used from the start of the credit card failure process to the end, broken down into two major parts: A. Before the point of failure, and B. The grace period after the point of failure.
Published 02/26/21
This chapter goes through the framework of how you should think about getting your recovery rate higher, and walks you through an end-to-end tactical list of how to recover payments.
Published 02/24/21
To understand how to fix payment and credit card failures, you need to understand the extent to which these involuntary cancellations are a problem. This chapter reviews why credit cards fail, as well as data to see the extent of the problem in your business.
Published 02/22/21