Joining Laura on this week’s episode is Ossa Fisher, President of Aurora Innovation, where Ossa shares the multi-faceted pow rapport-building techniques to uncover the real problem and get people on board, resulting in enthusiastic participation. In this episode you will learn: About the development of self-driving technology, the current use of autonomous vehicles on Texas roads, addressing concerns of regulators with safety measures and reassuring the public with real-life examples of how the technology enhances road safety. Ossa shared a personal experience of receiving urgent voicemails about her daughter's health, and how her team and CEO showed immense support and flexibility during that time, teaching Ossa the importance of caring for the human beyond the job, and inspiring her to pay it forward by supporting others in their personal crises. Tips for calming nerves during public speaking, such as touching fingers, imagining someone rooting for you, and remembering that the audience wants you to succeed. How Ossa came from a place of curiosity rather than assumption in investigating why local high school students seemed uninterested in participating in Yale Model Congress, and ended up recruiting 15 high school students who got the majority of their bills passed in the program, which helped influence her how to influence and engage people going forward.   24 Hour Challenge: Next time you’re in a group setting, and there’s a lull in the conversation, try not to break the silence. Observe who is the first to break the silence and what insights you can glean from it. What did you learn from someone else that you might not have learned by jumping in to fill the silence?   About Ossa Fisher: Ossa Fisher is the President of Aurora, a company focused on delivering the benefits of self-driving technology safety, quickly, and broadly. She brings more than 20 years of leadership experience in strategy, operations, and business functions that are foundational to her role at Aurora, where she is responsible for overseeing the development and maturation of the company’s commercial operations. Prior to Aurora, Ossa spent eight years as President & COO of Istation, a leading education technology provider, and two years as Senior Vice President of Strategy & Analytics at Match. In addition, Ossa spent almost a decade at global consulting firm Bain & Co, ultimately serving as a Partner in the Technology, Media and Telecom practice.  She began her career as an investment banking analyst at Goldman Sachs. Ossa has been recognized by multiple organizations, including, “40 under 40” Corporate Directors to Watch by NACD (National Association for Corporate Directors); “Women in Technology” award from the Dallas Business Journal; “Dallas 500” by D CEO and “Future 50” by Dallas Innovates. She holds a bachelor’s in economics from Yale University, an MBA from Stanford Graduate School of Business, and a master’s in education from Stanford Graduate School of Education.   You can connect with Ossa in the following ways: Web: www.aurora.tech Careers at Aurora: www.aurora.tech/careers Aurora Tech’s LinkedIn: https://www.linkedin.com/company/auroradriver/ Aurora Tech’s Twitter: https://twitter.com/aurora_inno Ossa Fisher’s LinkedIn: https://www.linkedin.com/in/ossa-fisher/ Ossa Fisher’s Twitter: https://twitter.com/ossaf   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today   See omnystudio.com/listener for privacy information.         See omnystudio.com/listener for privacy information.