Episodes
“I never reported the things that were happening to me. I wanted so bad for people to respect me as a deputy sheriff, as an operator, as a narcotics investigator, and I realized that it was just not gonna happen.” – Former Deputy Bridget. Serving as a law enforcement officer inherently brings its own set of challenges and, for the 13 percent of full-time law enforcement officers who are female, those challenges can multiply quickly. As Bridget found, both men and women affected by harassment...
Published 11/28/23
“I made the conscious decision that I wanted to put my family first, and that is – it’s so important in our profession that you do that, because you need to give your best at home and, you know, do your best to leave work at work, because your family at home needs you. When people said, ‘Oh, you’re crazy! You’re leaving all that money on the table – you’re leaving all that!’ I said, ‘You know what, I never had it. […] I’m taking a sure thing right now so I can go home and be with my family.’”...
Published 11/21/23
“And the instant thought I had was, ‘I hope we don’t have catastrophic injuries. I hope we don’t have any deaths, because we are now on an island. The people to the west of us are being hit by this, people to the east of us are gonna be hit by this. To the south, to the north - they’re all being hit by this. We are on our own.’” – Coordinator Mindy It’s been three years since the derecho swept through Iowa and, although the days following have since become a blur, Mindy vividly remembers the...
Published 11/14/23
“It was a hard pill to swallow. And […] it was one of these deals that if you was gonna retire, you know, you got that retirement date, you go have your little retirement party and everybody pats you on the back. You get that proverbial gold watch and everything, you know, ‘Good job!’ and, you know, ‘Enjoy your retirement.’ And, like I say, I walked in the door […] that day and people never seen me again. I never walked back in the door.” – CO Wayne It wasn’t Wayne’s plan to work in...
Published 11/07/23
“I don’t care how long anybody has been doing this – when you hear that, it just creates something in you that is almost a feral response. You know, I don’t think that it’s something that you can even control – even if you are the most calm, salty, old-school firefighter and you’ve done it a thousand times – when you hear that, it just creates a reaction in you that’s just visceral.” – Captain Kara The fire department’s alert system sliced through the previously quiet night, and Kara was...
Published 10/31/23
“You know we asked – I asked – ‘Hey, if you can send anybody from that other service we can get some mutual aid, and then if you can clear anybody out [of] the hospital, we have multiple children kind of on the ground ejected from a vehicle,’ and we – I – knew it was serious.” – Paramedic Josh A sea of red taillights laid out before them, Josh and his colleague quickly realized that the New Orleans East interstate – usually humming with traffic – had turned into a haphazard parking lot. They...
Published 10/24/23
"In 2023, less than five percent of career firefighters are female. Despite all the efforts that we put in to make the fire service more diverse, we’re still at that. That’s only a one percent increase in the last 10 years. That’s not very good. So, it is still history, and it’s still important. Representation is extremely important. I didn’t even know females were firefighters until I was in my 20s – like I just thought men did it."    -Firefighter Wendi Working in public service is...
Published 10/17/23
“So, I never complain about anything anymore. I’m not sure I was really much of a complainer to begin with, but I don’t complain at all. I’m willing to roll with the punches with change. I am trying to create. I don’t feel like I’m the most creative person, but I’m trying to be better at it. […] So, if I could tell people what to do, you know to help them recover, I’d say find a routine. I think routine is something we all need every day.” – Dr. Campsey It was a seemingly ordinary November...
Published 10/10/23
“So, upon my arrival on that day, I stopped in the middle of a five-lane road and said, ‘This looks like a good place to be. I’m gonna stay here.’ I walked in to find uniforms, matching of mine, looking for command to say, ‘This is what we need to do.’ […] At that time that I finally got there, the kids had been moved from the high school into a church that was just a few blocks away, and we were trying to get the kids back to their parents.” – Sgt. Jason Structure. Order. Composure. These...
Published 10/03/23
“. . .but it was the moment that I recognized I am not taking care of myself. I’m not taking care of my daughter. [...] I’m serving the population I wanna serve, but I’m doing it in a way that’s hurting me and hurting my relationships.” — Cop Shrink Deana For 12 years, Deana the “Cop Shrink” has answered the calls of over 100 federal, state, and local agencies in need of therapy for their first responders. These men and women have experienced everything from infant deaths to line of duty...
Published 09/26/23
“They hit him with that Narcan, Mr. Blount jumped up like, it was like a Halloween thing.  The guy jumped up on the %*^# gurney and is throwing — he’s in withdraw — and he’s throwing up against the side of the wall like a fire hose.  And I’ll never forgot, the nurse goes, ‘Would you do that in your house?’” – Detective Vic You’d be hard-pressed to make up a story involving a cast of characters known as Portuguese Elvis, Whiplash Willie, and Hansel and Gretel, but for Detective Vic, they were...
Published 04/11/23
"Like with first responders: 'Oh, what was the craziest call you've been on?' Like we don't wanna talk about that. We want to tell the fun stories. We want to tell, ‘Oh, this one day this happened, and it was funny!' Where I think a lot of people in our profession, they always forget to tell those fun stories to the regular civilian, and I think it's pretty important." – Officer Jay A claymore mine, a herd of goats, and a fire: what could go wrong? It was June 2006, and Jay was on his third...
Published 04/04/23
“This is all right at the beginning of fire season, and my symptoms really escalated from that point on. I started being paranoid, a startle response, it was crazy.  I thought I was going crazy.”  - Chief Linda The mid-September Saturday in 2015 seemed harmless enough. It was forecasted to be cloudy with low winds and high humidity – a reprieve from a hectic, relentless fire season. Linda had been the duty chief for most of the major fires that had occurred, and she was looking forward to a...
Published 03/28/23
“Seconds later, a male subject partially came out at the top of the stairwell. He was sweating profusely; his eyes were wide open with this glazed look literally staring straight through us.  And at this point we’re yelling, ‘Show us your hands! Show us your hands!’ and he had no visible reaction. I mean no facial expressions, I don’t remember his eyes blinking, no body movement.  I mean, literally, just staring straight through us.”  - Ret. Sgt. Michael Screams pierced the early hours of...
Published 03/21/23
“For a while there, that was my crutch. I just, I kept going back to the bar and I was reliving that call — at night, during the day – just trying to figure out what happened. What could I have done? What should we have done? Could we have done anything better for the people that were there when we were triaging them? When we were treating them? If other units had gotten there quicker? If we had gotten there quicker?" – Paramedic Kevin It was Christmastime 2001 in Manhattan, which only added...
Published 03/14/23
“While I’m sitting in this Dodge Caravan, a four-seven precinct van drives by and they give me – we call it the hairy eyebrow – like they give you a dirty look and I’m like %@#*!  If they run the plate on this car and it comes back stolen, they’re going to circle around. I’m not gonna be able to open the door cause there’s no panels. I’m not gonna be able to identify myself. It’s pitch black in here.  They’re going to pull me out of this car by my head.” – Detective Vic If you've ever...
Published 03/07/23
“I look at the EMT, and I’m trying to stay as calm as possible, because panic is probably the most contagious thing out there – I will argue that panic is the most contagious thing out there [...]. And I just look at him and say, ‘Hey, as soon as my partner walks over here, don’t jump out, don’t do anything, just open the door […] – he’ll see what’s going on.’  And he did, and I said, ‘Well Bill, this is where we are now.’” - Flight Nurse Katie Sometimes amidst the chaos, life sends us a...
Published 02/28/23
“I remember shutting my locker door and then my intuition, my gut instinct, was that was the last time I was going to shut my locker, and I had this like really uneasy feeling of, ‘Ooh, that was really weird. Why did I think that?’ Because that’s not normally a thought that would come to my mind.” – Paramedic Nick You signed up for this. It’s a phrase that seems to be pervasive among fire departments and police stations across the country – a mantra uttered to justify witnessing the...
Published 02/21/23
“We meet so many people in a single shift and, after a while, it does accumulate, but we may be the only first responders someone sees, let alone the last person they see or the last voice they hear on this earth.” - Paramedic Alexis Flower petals and stems lay strewn about the seats of the car Alexis was photographing – along with brain matter and blood. Her eyes scanned the car’s mangled interior, and she wondered how the call, dispatched as a low-level trauma, could’ve ended up being...
Published 02/14/23
“It was a really unique situation because this girl was actually carrying – as a surrogate – the baby for her sister who couldn’t have children, so this was like a super important pregnancy. It had to succeed.” - Chief Scott Twenty-five years. Fifty deliveries. Three weeks. Three new babies. Many first responders find that obstetric emergencies are more often studied in the classroom than experienced on the job and, when they do occur, they’re usually few and far between. For Scott, however,...
Published 02/07/23
“You’re supposed to be the person that shows up and makes things better, and it’s pretty hard to make things better if you’re struggling yourself.” – Chief David First responders’ coping mechanisms are often instituted over years of service, with each call serving as another brick in the wall they build to divide the life-changing trauma they’ve witnessed from their ability to work their next shift and operate in the normalcy of life outside the station walls. When there is a culture that...
Published 11/29/22
“It was a couple years at this point, where it’s really affecting me. I was in denial about PTSD, and I was like oh well, I was a marine, I was in combat in Afghanistan. Alright, this is basically, you know, combat in New Jersey.”  – Officer Jay Officer Jay had been on countless 911 calls, but something about this one felt different. Perhaps it was the lack of information available from dispatch or the call’s nondescript branding as a “disturbance,” but whatever it was, the uneasy feeling...
Published 11/22/22
“We had to climb over – there was all kinds of debris – we had to climb over what I thought was a desk, and then we came across that, it may have been a pallet full of building materials somewhere along the lines, and when a Coke machine went floating by, I knew it was kind of getting pretty serious.” – Firefighter Paul There are numerous places a firefighter might expect to use water rescue training but, for Paul, the basement of a hospital wasn’t one of them. Yet, when five inches of rain...
Published 11/15/22
“And it feels good because when I left the job, I really kinda lost my identity for a while, and I felt like I wasn’t able to help people.  And lately, especially, I’ve sort of gotten some of that back, where I’m giving back to the community I love so much.  I know these men and women who, you know, selflessly go out every day and sacrifice so much.” – Ret. Firefighter/EMT Keith First responders often excel at compartmentalizing the difficult aspects of their job. This may serve as an...
Published 11/08/22