Evolving Airline Loyalty Systems 2023 - T2RL's Market Report
Listen now
Description
How is the market for Airline loyalty evolving to maximise customer engagement and acquire rich data for enhanced offer management?  Hear Ian Tunnacliffe, Yuna Huellou and Stephanie Garner discussing how airlines are staying top of mind with travellers in 2023 and touching on key points from our latest loyalty report 2023, which explores market trends, vendor and technology advancements.  Download the FREE summary of this report HERE © 2023 T2RL, Travel Technology Research Ltd.
More Episodes
Published 09/11/24
While some airlines have gone all-in on direct distribution many will be selling through the travel trade for the foreseeable future. In advance of the T2RLEngage 2024 conference, hear Ian Luck and Emma Forrest in conversation with Ian Tunnacliffe exploring how airlines and their travel agent...
Published 09/11/24
Changing the engines in mid-flight - the challenges of transition Everybody agrees that there will be long transition period before Offer, Order, Settle, Deliver (OOSD) is adopted universally. This will impact business process and technology alike. In this conversation we identify some of the...
Published 09/06/24