In this episode, Suzy Choi, the founder of Goodpeople, discusses the importance of candidate experience and how it has evolved in recent years. She highlights the digitalisation of recruitment processes, transparency and communication, and personalisation as key factors. Suzy also emphasizes that job seekers prioritize work-life balance, company culture, and growth opportunities. She provides advice on showcasing company culture and values, crafting effective job descriptions, and creating an inclusive culture. Suzy also shares strategies for inclusive interview processes, improving interviewer skills, and implementing talent acquisition strategies for small and medium-sized businesses. Chapters 00:00 Introduction and Background 00:44 Evolution of Candidate Experience 04:43 Showcasing Company Culture and Values 06:44 Crafting Effective Job Descriptions 09:26 Creating an Inclusive Culture 11:20 Inclusive Interview Processes 13:37 Improving Interviewer Skills 16:18 TA Strategies for Small and Medium-Sized Businesses