Today we are joined by Jennifer Longden, Head of HR at Pollinate International. Takeaways Getting the employee experience right from the start is crucial for organizations as it ensures that new hires are up to speed and able to deliver value. Line managers play a key role in the onboarding process and need to set expectations, keep people accountable, and bring them into the company culture. Understanding company culture can be done through Glassdoor reviews, exit interviews, and conversations with team leads and culture champions. Improving employee experience doesn't necessarily require a lot of resources or money, and feedback from new employees can be gathered through check-ins and business partner relationships. Chapters 00:00 The Importance of Getting Employee Experience Right from the Start 04:42 Understanding and Shaping Company Culture 09:35 Tailoring Onboarding Programs to Different Roles and Levels 13:17 The Role of Company Leaders in Shaping and Maintaining a Positive Culture 15:17 Gathering Feedback and Continuous Improvement in Onboarding 17:05 The Future of Employee Experience and Onboarding