Have you ever had a conversation with someone and you thought: "What is wrong with them?" I have, and it usually does not help me to communicate better if I linger on the thought. In this episode, I'll offer some thoughts on how to get past that thought and to disagree without being disagreeable. Additional Leadership Resources The Rules of Civil Conversation Beyond Reason: Using Emotions as You Negotiate by Roger Fisher Leadership and Self-Deception by The Arbinger Institute Crucial Conversations by Joseph Grenny Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.