The Talk Like a Leader podcast in a weekly new episode format is coming to an end with this episode, and I'm sharing a thought for you regarding how being clear on commas and periods can help you be a better communicator.  Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

Have you ever been stuck in an email conflict? I have, too. In this episode, I'll share the best way to resolve them quickly. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

The filter you apply when you listen to another person matters as much as the way you adjust your delivery for them to hear you better. The filter you apply when you listen to another person matters as much as the way you adjust your delivery for them to hear you better. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

You don't have to say something just because the thought popped into your head. Using the THINK acronymn, you can make better decisions about what to say and when to say it. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

This episode is from 2020, but there are still a lot of important lessons about remote work that are still relevant now. Hope you enjoy! "As working from home stretches to months rather than weeks, leaders find themselves planning for and communicating about longer time horizons while working from home and communicating with their teams who are also working from home. This week, I’m revisiting and building upon a piece of advice that my colleague Wayne Turmel shared in an episode we recorded...

People frequently ask me this question: "How do I get people to listen to me?" It turns out that there is both a short answer and a long answer. In this episode, I'll share both of them with you. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

First grade teachers understand it and have a strategy to achieve it. Youth organization leaders understand it and have a strategy to achieve it. In this episode, I'm looking at a powerful communication lesson that leaders of all ages can apply for greater communication impact. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

This episode concludes my comments on the ideas found at therulesofcivilconversation.org. It looks at and summarizes the last four rules of civil conversation. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

Continuing the discussion of ideas drawn from therulesofcivilconversation.org, this episode looks at another cognitive bias (or filter) that can interfere with clarity of thought and communication. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

Once you know something and it is obvious to you, it can be difficult to understand how it is not obvious to someone else. This "curse of knowledge" can then become a barrier to effective communication. In this episode, I'm sharing four steps that help me to overcome this communication challenge. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

Biases - we all have them. Learning to recognize our biases and get past them is one of the key skills of leadership communication. This week, I'm looking at the bias know as Fundamental Attribution Error and proposing two things you can do get past this bias and become a better communicator. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role Follow us on Facebook. Follow us on LinkedIn.

This episode, like the episode last week, is what I like to call a "lighthouse" episode. It's more about what to watch out for than what to do. I'm continuing my discussion of ideas that inspired me from therulesofcivilconversation.org. Two more logical fallacies to beware of: the ad hominem and genetic fallacies. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. ...

This episode examines how two common logical fallacies - Black-or-white thinking and Middle Ground solutions - can get in the way of effective leadership and leadership communication. Additional Leadership Resources YourFallacy.is therulesofcivilconversation.org Kind is Not Weak Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

This episode continues the discussion about The Rules of Civil Conversation and how they apply to Talking Like a Leader. Let's take a look at the first 2 rules that drive towards shared understanding and seeing the situation from the other person's perspective. Additional Leadership Resources The Rules of Civil Conversation Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn. ...

Have you ever had a conversation with someone and you thought: "What is wrong with them?" I have, and it usually does not help me to communicate better if I linger on the thought. In this episode, I'll offer some thoughts on how to get past that thought and to disagree without being disagreeable. Additional Leadership Resources The Rules of Civil Conversation Beyond Reason: Using Emotions as You Negotiate by Roger Fisher Leadership and Self-Deception by The Arbinger Institute Crucial...

The title basically says what I think of the feedback sandwich. In this episode, I'll share the problems with the feedback sandwich and what to do instead. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

Constructive criticism rarely delivers the results you want. It tends to be received badly and to have little to no positive impact on performance. In this episode I'm addressing why it so often goes badly and what you can do instead. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

Humans love to look for patterns and reasons for things and then to build stories that explain what they observe. That tendency can create communication problems when we let the stories we tell ourselves about other peoples intentions get in the way of discussing the impact of their words and actions. In this episode, I'm exploring this idea and how it interferes with our communication effectiveness. Additional Leadership Resources Take our free DISC Assessment. Check out our video...

Conflict sounds bad. Few people look forward to "conflict" discussions. More people avoid or look to escape conflict discussions than actively participate in them. Conflict certainly has a negative emotional aspect for most people. Is conflict always a bad thing, though? In this episode I'll explore this question and offer a perspective to help you build your conflict confidence as a leader. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What...

Collaboration is a big part of team work and joint problem solving. Leading a team meeting, coaching a team member on their performance, setting goals with people, and resolving conflicts are all collaborative problem-solving conversations. Collaboration can be difficult – especially when emotions are high, time is short, or both. Fortunately, there is a pretty simple six-step pattern you can follow to reliably lead to collaborative solutions. In this episode, we’ll cover six questions you...

People often confuse kindness for weakness, and that can create problems. You do not have to be unkind in order to be strong. In this episode, I'll comment on the difference between these two ideas and how it affects leadership communication. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

Recently, I had an experience with about 120 young people aged 15-20 that taught me a lesson about the power of vulnerability to connect with people. This episode shares that experience and what I learned. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

Using assertive communication can help your to communicate more clearly and completely, and it has a risk. It’s possible to try to communicate assertively and slip over the line in to aggressive, jerk-like communication. In this episode, I’ll share three key principles (and two bonus principles) to help you strike the balance between being too passive and too aggressive. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When...