46. Making Renewals Easier: A Conversation with Blackline - Listen

TECHtonic: Trends in Technology and Services

46. Making Renewals Easier: A Conversation with Blackline

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Lisa Schreiber, Chief Customer Officer (CCO) at Blackline, joins Thomas to discuss the role of the CCO on XaaS: building a base of easy-to-renew customers. They also cover cross-functional collaboration, the role of partners, methods to improve adoption, and navigating current economic challenges.

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