This episode of TECHtonic explores how AI is moving from hype to a transformative tool, with its real-world impact, from groundbreaking medical applications to practical business solutions, while providing actionable insights for leaders navigating this AI revolution.

Learn about the evolving paradigms of software pricing in the age of AI and automation, exploring how companies can optimize profitability by rethinking legacy pricing strategies, aligning monetization pillars with customer value, and adopting data-driven models.

Join us for a live, insightful keynote session from TSIA World Envision with Thomas Lah, Executive Director and Executive Vice President of TSIA.

Thomas and pricing strategy expert Dan Balcauski explore the challenges facing traditional B2B software pricing models amid the rise of AI, sharing insights on necessary adaptations and strategies for businesses to optimize their pricing and stay competitive.

Explore how AI is revolutionizing revenue generation and operational efficiency, offering insights on its transformative impact across various industries.

Listen in as we discuss how AI, coupled with data, is transforming the future of sales strategies, leading to enhanced efficiency, and self-sustaining revenue growth.

Thomas is joined by Seth Halpern and Derek Butts, co-founders and co-CEOs of Embrace.ai. Together they discuss their journey building Embrace.ai and how their platform is revolutionizing go-to-market strategies by streamlining sales, marketing, and customer success. Discover how AI is reshaping business models and why adopting these technologies is crucial for staying competitive in the future.

Thomas Lah and Dr. Jessica Kriegel talk about the challenges of change management amidst rapid technological shifts, discussing why traditional approaches fail and offering strategies to foster a culture where employees thrive through continuous change.

Discover how AI can drive revenue growth by transforming decisions from gut-feelings to data-driven strategies, utilizing enhanced predictive models for optimal risk and churn mitigation.

Join Thomas Lah and Gainsight’s CEO, Nick Mehta as they discuss the evolving role of customer success, including its growing importance, the impact of AI, and strategies for staying competitive in the face of inevitable industry changes.

Thomas Lah and Chad Quinn, CEO of Ecosystems, discuss leveraging Ecosystems' collaborative web platform and AI-driven tools to enhance technology providers' business value.

Join Thomas Lah and Jim Roth from Salesforce as they unveil Salesforce’s innovative strategy to integrate customer success, support, and training seamlessly, revealing the pivotal role of CSMs in orchestrating comprehensive customer support.

Join us for this episode of TECHtonic featuring Thomas Lah and Mari Cross, Chief Customer Officer at Infor, as they talk through the evolving landscape of customer success, including Infor's strategies in transitioning to cloud-based solutions, leveraging AI for enhanced customer experiences, and shaping the future of technology business models.