Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Delilah asks: How do I address concerns with property owners who constantly monitor security cameras and update me on guests' activities, without offending them or jeopardizing our working relationship? (00:01:03) Delilah Asks: How Do I Tell The Property Owners to Stop Checking Security Cameras? (00:02:31) How to Communicate the Importance of Guest Privacy with Owners • How Sarah has communicated with owners about this issue in the past • Explaining why guests deserve privacy and how to set this boundary (00:04:31) Setting Up Proper Channels for Communicating with the Property Owner • Addressing owners texting about property management • Setting processes in place for how the property owners can communicate with you • Why we don’t give out our personal cell phone numbers • Channels we use for communication • RingCentral • Grasshopper (00:07:29) Adding A Guest Privacy Clause to Your Contract • Considering how your guests are more like you than you think • Adding a clause in your contract about behavior if the property has a Ring camera Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com. Resources: • Airbnb Essentials Checklist: hostchecklist.com Thanks for Visiting is produced by Crate Media. Mentioned in this episode: StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months. Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook Quiz | Take our quiz to reveal your hosting personality style!