In this week’s episode, we have a truly inspiring journey to unpack. If you're navigating the challenges of entrepreneurship or intrigued by the intersection of technology and business, you're in for a treat. I sat down with the incredibly accomplished Jodie Cook. Known for her keen insights into entrepreneurship and AI, Jodie has a wealth of experience to share. From accidentally starting her social media agency to expertly scaling and eventually selling it, Jodie's story is filled with...

Are you struggling to expand your email list with genuinely interested prospects? In today's marketing world, the challenge to continuously feed your sales funnel with qualified leads is a common yet critical problem. Creating a dependable system to attract and convert high-quality leads is essential for sustainable growth if you want to avoid the dreaded feet or famine cycle that agencies who rely on referrals or word-of-mouth invariably find themselves in. Dive into this episode of The...

Not every agency owner can afford 1-2-1 coaching and most agencies don’t have the budget to provide every team member with a mentor. But what if you could have a virtual coach available 24/7 to guide your agency? A digital assistant that operates like your own personal agency expert, dishing out expert advice tailored specifically for your business? Or what if you could create your own AI knowledge base to support your team or become the first line of customer support? That's the premise...

Are you tired of constant email management that eats up your time and gets you nowhere? Or perhaps you email your list sporadically (or not at all!)? In today's fast-evolving digital world, maximising lead generation and nurturing customer relations are paramount. Yet, many agency professionals are bogged down in an endless cycle of manual email tasks or worse, stuck in client service with no time to focus on lead generation. This not only slows down progress but also hampers the agency's...

Do your meticulously crafted email campaigns feel like they're vanishing into the ether, met with silence or a swift move to the 'trash' folder? Or maybe you know you should be using email as a lead generator but you’re not! In today's noisy landscape, grabbing the attention of your audience is more challenging than ever. Email marketing might not be sexy or trendy but it is still one of the best ways to build a 1-2-1 relationship with your ideal target customer. By listening to this...

Are you constantly battling to stand out in the saturated market of generalist marketing agencies? For marketing agencies today, the challenge of differentiation and client attraction is a constant challenge, elevated by an inundation of competitors that often results in a diluted brand and a frustrating race to the bottom.  It's a common predicament that can leave you feeling lost in the crowd, impacting your agency's growth and profitability prospects. In this episode of The Agency...

Have you ever poured your heart into a proposal, only for your potential client to disappear without a trace? In this fast-paced world, where new trends shape the landscape of client engagement every day, the ability to secure ideal prospects and craft proposals that convert is more essential than ever. For anyone in the marketing agency space, dealing with prospects going silent post-proposal can be both frustrating and costly, hindering business growth and wasting valuable resources. By...

Why are agencies so bad at applying the smart advice they give their clients, to their own businesses? I’m on a Mission this year to apply everything I teach my clients to my own business and this inspired me to record this episode. Time Stamp [01:45] - Why are marketing agencies not very good at doing their own marketing? [02:26] - Is the 'client service hamster wheel of doom' affecting marketing agencies' ability to market themselves? [03:13] - Why might agencies rely on...

Are you tired of the feast or famine cycle in your agency? Discover how to recession-proof your agency and ensure a steady flow of clients and revenue, even in challenging economic times, in today’s The Agency Accelerator podcast. In this episode, you will learn how to break free from the cycle of extreme workload fluctuations, achieve a more stable and profitable agency, and navigate the ups and downs of business. You will gain practical strategies to diversify your client base,...

Are you ready to explore the AI revolution in the agency world and maximise your creative and operational potential? In an industry that is always evolving, agency owners and employees constantly seek ways to stay ahead of the curve, increase efficiency, and drive growth amidst fierce competition. The rise of artificial intelligence offers unprecedented opportunities to revolutionise how we run agencies, tackle common bottlenecks in project management, and exceed client expectations while...

Are you tired of the unpredictability of income and client work in your agency?  Transitioning to productised services could be the game-changer you’re seeking. This episode delves into the world of productisation and how it can transform feast-famine cycles into consistent revenue streams for agencies like yours. Agencies are striving to find sustainable ways to grow in a market that is increasingly competitive and where clients demand more for less. Agencies often find themselves at the...

Are you tired of feeling isolated and overwhelmed running your agency - making critical decisions without anyone to bounce ideas off of, or lacking the support of a like-minded community? In today's fast-paced and competitive agency world, the loneliness of running an agency can contribute to burnout, demotivation, and missed growth opportunities. This episode provides essential insights into overcoming the challenges of agency ownership and reaping the rewards of a supportive...

Feeling disconnected from your agency and struggling to reignite your passion?  In this episode of The Agency Accelerator, you'll uncover the warning signs of falling out of love with your agency, gain insights into staying in control of your agency's growth trajectory, and explore the power of strategic planning in redefining success.  If you're ready to reclaim your agency's passion and sustainably grow, then tune in and discover actionable strategies to reignite your drive for your...

Are you ready to turn leads into loyal clients by transforming your agency's sales strategy?  In the hyper-competitive agency landscape, breaking through the noise and winning a consistent flow of new ideal target clients is a challenge many face.  Our latest episode with Ben Potter throws a lifeline to agencies stuck in a cycle of unproductive sales tactics or overreliance on referrals and word of mouth. In this episode you will learn: 1. Strategies to drill down to what potential...

Are you struggling to balance day-to-day agency demands while steering towards long-term success?  In this episode, Rob Da Costa shares how present actions impact your agency's future, helping you avoid short-term thinking traps and make choices that support long-term success.  By tuning in, you'll gain insight into the common pitfalls of ‘future blindness’, learn 4 essential keys to rise above them, and discover real action steps to ensure your future agency owner self thanks you for...

Welcome to The Agency Accelerator podcast, where we explore all things related to running and growing your agency in a profitable, sustainable, and enjoyable way.  In today's episode, host Rob Da Costa delves into the fascinating world of AI coaching and its potential impact on agency owners.  Rob shares his journey of developing his own AI coach, AskRobAnything, equipped with over 30 years of agency expertise.  He discusses the concept of AI coaching, its applications, and the...

Are you tired of feeling overwhelmed as an agency owner, wearing too many hats and juggling countless responsibilities?  If so, this episode is your guide to creating a powerful senior leadership team to free up your time and transform your agency.  By listening, you'll learn the crucial insights to build a self-running agency, gain the confidence to delegate responsibilities and promote a culture of shared ownership and accountability within your team.  This episode will be relevant...

Struggling to juggle numerous tasks and tools in your agency, leading to decision fatigue and diluted quality of service?  Imagine achieving more by doing less.  In this episode, Rob discusses the power of simplifying your agency's operations, from service offerings to marketing strategies, and the profound impact it can have on your business and your stress levels.  With practical strategies and personal experiences, Rob provides valuable insights on how to streamline marketing,...

Are you struggling to maximise your agency's profitability in today's competitive market?  Discover the foolproof strategies for achieving 30%+ net profit with Robert Patin in this week’s Agency Accelerator podcast. In this episode, you'll learn how to shift from time-based selling to value-based selling, analyse client profitability, and make strategic business decisions that drive your agency's success. You'll gain insights into increasing your agency's profitability, building...

Welcome to a special episode of The Agency Accelerator podcast, where we celebrate a significant milestone - our 200th episode.  When I first started the podcast I never dreamed we would reach episode 200 and build a community of loyal listeners. Fast forward 3 years and here we are! In this special episode, I share lessons learned: quality over quantity, fostering a dedicated community, and harnessing the power of authentic storytelling to create a lasting impact.  Please join me to...

In the competitive landscape of agency life, standing out and avoiding the race to the bottom is crucial. The focus of this episode is on empowering you with strategies to not only win clients but also retain and grow them. As we approach 2024, a challenging economic year, ensuring exceptional client service becomes even more vital for the sustainability and profitability of your agency. We will cover 3 key areas: 1. Discerning Prospecting: Learn how to identify and target clients who not...

In this episode of The Agency Accelerator, host Rob Da Costa is joined by guest Michael Wark, CEO of Trimline. They dive into the four key areas that agency owners need to focus on to build a profitable and sustainable business.  From mindset and metrics to process and cash flow, they provide valuable insights and practical tips for agency owners to thrive in any external circumstances. Michael shares lots of useful industry stats and ways to measure agency effectiveness. Time...

Today's episode is all about my favourite tools and apps that have helped me run my business more efficiently and effectively.  I'll be sharing 16 productivity tool recommendations across various categories, including AI tools, podcast production, all-in-one tools, communication tools, video production, LinkedIn management, and planning and productivity.  These tools have been game-changers for me, and I hope they inspire you to discover new tools to optimise your agency...

Welcome to episode 196 of The Agency Accelerator!  In today's episode, our host, Rob Da Costa, delves into the world of business operations with the operations expert, Jhana Li. As the founder of Spyglass Operations, Jhana has a wealth of knowledge and experience in scaling startups and optimising resources.  Together, Rob and Jhana explore the importance of identifying and closing gaps in operations, the connection between operations and profitability, and the key metrics to measure...

Welcome to the latest episode of the Agency Accelerator podcast. Today we are delving into the challenges that agency owners face when it comes to letting go and stepping up in their businesses.  Drawing from his own experience of running an agency, Rob discusses the importance of delegation, the benefits it brings, and the mindset shifts required to make it successful. He shares practical tips and strategies for starting to delegate tasks effectively, including calculating the value of...