3 big ideas discussed in this episode:  BIG IDEA #1: Awareness - Developing the capacity to step outside your thoughts and observe them from a distance, especially when under stress, is always the first step in increasing interpersonal effectiveness. It's simple and hard. BIG IDEA #2: Resilience - The ability to tolerate the discomfort of difficult situations and emotions so that you aren't triggered into fight, flight or freeze. This creates the space to respond thoughtfully rather than react reflexively. BIG IDEA #3: Choice - Our mindset, beliefs, assumptions, judgements and stories we hold about a person or situation directly affect our emotional state and ability to be effective. Be intentional in choosing perspectives that support you and lead to better outcomes. Enjoy the episode  Get the show notes for this episode here: https://AskJeremyJones.com/341