Do you want to unlock the secret language of connection? In this episode, bestselling author Charles Duhigg shares what makes conversations work and how we can all learn to be super-communicators at work and in life.   YOU WILL LEARN: ·     The three types of conversations that happen. ·     Why asking deep questions builds connection. ·     Why listening properly is so important.   MENTIONED IN THIS EPISODE:   Charles Duhigg The Peak Experience   NOTEWORTHY QUOTES FROM THIS EPISODE:   “The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw   “Communication is about learning how to match what kind of conversation is happening and inviting others to match you.” – Charles Duhigg   “When we recognize something as a skill, it makes it something that we can use in any setting.” – Charles Duhigg   “A huge part of listening is not just passively absorbing, it's asking the right question.” – Charles Duhigg   “Sales is not about explaining why a product is great for you. Sales is about learning what someone's problem is and gaining their trust to help them solve that problem.” – Charles Duhigg itsagoodlife.com Hosted on Acast. See acast.com/privacy for more information.