On today's episode of the Contract Lens Podcast, Jaime Slocum, VP of Customer Experience at Malbek, chats with Sumi Trombley, Senior Legal Operations Consultant at UpLevelOps, about user adoption in contract management. Sumi begins by sharing that you should never stop thinking about user adoption, treating it as a continual process from the very beginning. The conversation then leads to how communication with your internal stakeholders as well as your vendors is critical for successful adoption. Sumi shares ways of making your stakeholders feel heard and how to show them the “what’s in it for me” benefits. She then explains how solutions need to be continually nurtured and how having a champion will help you achieve success with a CLM solution. So grab a glass of wine, and let's talk contracts!