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Planhat & Anika Zubair
The Customer Success Channel
At Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers become successful, so does the company. Learn from the best at www.planhat.com
Listen now
Ratings & Reviews
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4.8 stars from 21 ratings
Great resource for CSMs and CS leaders!
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“Good topics with impressive guests who know the business and very much in the details, no superlatives but rather very good advice, well organized.”
Iskorka2010 via Apple Podcasts ·
United States of America ·
08/26/22
A new favorite!
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“The Customer Success Channel has quickly become a favorite in my feed! Anika is a fantastic host who leads really engaging conversations with a variety of CS leaders. I'm consistently impressed by the insights and strategies they share. From customer success taboos to advice for scaling...”Read full review »
oliviabaker13 via Apple Podcasts ·
United States of America ·
03/01/22
Good information!
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“So many fantasic guests and great resources on Customer Success Management. Thank you!!!”
Molly Golly via Apple Podcasts ·
United States of America ·
01/25/22
Recent Episodes
This podcast episode marks a special moment as Anika Zubair wraps up her four-year hosting journey on the Customer Success Channel podcast.
The exciting news is that we're welcoming our very own, Malin Skoglund, VP of Customer Success Americas, who will be stepping in as the new host.
Listen...
Published 02/21/24
Published 02/21/24
In this episode, our host Anika Zubair chats with Brandon Ramsey, Head of Customer Success at OnsiteIQ about how to ensure that customer success truly stands on its own and is not overshadowed by sales.
Customer Success (CS) is frequently linked with sales and often entails revenue targets....
Published 01/31/24
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