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Kevin Metzger and Roman Trebon
The Customer Success Playbook
Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain.Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring to you the voices of seasoned and revered professionals in the field....
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Ratings & Reviews
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5.0 stars from 6 ratings
Knowledgeable and insightful!
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“These guys have great ideas and insights! Really interesting content to elevate your customer service game.”
Jenni BT via Apple Podcasts ·
United States of America ·
06/08/23
Recent Episodes
Send us a textIn this reflective episode, hosts Roman Trebon and Kevin Metzger share insights from their podcast's successful year, highlighting the growth of their audience to over 5,000 monthly downloads and the expanding influence of their platform in the customer success community. They...
Published 11/19/24
Published 11/19/24
Send us a textIn this episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger engage with Dickey Singh, CEO and founder of Cast.app, to explore the transformative potential of AI agents in customer success. The discussion reveals how AI agents can revolutionize...
Published 11/12/24
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