Have you ever wondered how a personal crisis might just be the catalyst for a profound transformation in how you lead your team? That's the story Scott Greenberg, author of "Stop the Shift Show," brings to our table as we unravel the potential of culture within organizations. What We Discuss In This Episode: Scott's journey from budding film student to a cancer warrior and eventually a motivational powerhouse offers a masterclass in adaptability, humor, and relationship building. Our conversation probes into the unseen opportunities lying in plain sight, just like those red cars you never spot until you're actually looking for them, and what this means for anyone trying to turn a group of struggling workers into a cohesive, high-performing team. As we navigate through the intricacies of hiring and management, the emphasis is unmistakably on the softer side of skills, those elusive traits that can make or break the productivity of your team, especially in roles where honing these skills can be an uphill battle. Imagine a world where job postings for entry-level positions are as grounded as the cars we drive—no more absurd requirements for novices to be seasoned veterans. We discuss the unique challenges of managing different types of employees—hourly or salaried—and how addressing their emotional needs is just as critical as satisfying their wallets. By the end of the episode, you'll be equipped with actionable strategies to measure, manage, and magnify your company's culture, ensuring that your team's behavior resonates harmoniously with your core values. Listen to the full episode for insights and context from Scott Greenberg! Thanks, Scott Greenberg! If you enjoyed this episode featuring Scott Greenberg, support us by clicking the links!  Connect with Scott Greenberg on LinkedIn⭐️ Like this show? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!  Connect with Michael Cirillo Connect with Michael on LinkedIn CLICK HERE to learn more about The Dealer Playbook!  Sell Smarter, Not Harder AutoFi helps progressive dealers like you sell smarter, not harder—on your dealership website and, now, in your showroom, too. AutoFi solves the everyday problems dealers actually face: like bottlenecks at the sales desk, customer distrust, and decision overload. And their all-new showroom solution includes deal estimation, desking, lender routing, and an F&I menu – all in one powerful platform that bridges the gap between the CRM and DMS. Go to AutoFi.com/dealerplaybook to learn more. And start selling smarter, today.