In this episode we talk with Peter Bregman and Howie Jacobson, Ph.D. about their new book "You Can Change Other People: The Four Steps to Help Your Colleagues, Employees - Even Family - Up their Game".  Peter and Howie discuss how to disarm others' defensiveness and increase their confidence to act, how to shift people from complaining to problem solving, and what to do when there are slip ups in the change process. Peter and Howie take us through their four steps to helping others change:  Shifting from Critic to AllyIdentifying an Energizing OutcomeFinding the Hidden OpportunitiesCreating a PlanWe also discussed how to help people move on from feelings of shame or being demoralized by their inability to change. Peter Bregman is the CEO of Bregman Partners. He coaches, writes, teaches, and speaks, mostly about leadership and about life. His sweet spot is as a strategic thought partner to successful people who care about being exceptional leaders and stellar human beings. Peter is recognized as the #1 executive coach in the world by Leading Global Coaches. He coaches C-level executives in many of the world’s premier organizations, including Citi, CBS, Mars, Showtime, AMC Networks, Allianz, Electronic Arts, Pearson, and Twilio, to name a few. He is also a ski coach on the weekends in the winter (but not the #1 ski coach in the world). Peter is the bestselling author of five books including Leading with Emotional Courage and 18 Minutes. His work appears frequently in Harvard Business Review, BusinessWeek, Fast Company, Psychology Today, Forbes, CNN, and NPR. Peter created and leads the #1 leadership development program in the world, the Bregman Leadership Intensive, and trains leaders and managers on the Four Steps through the Bregman Leadership Coach Training program. Peter is the host of the Bregman Leadership Podcast, with over 1.5 million downloads. He has given four TEDx talks and regularly delivers keynotes for associations like SHRM and companies, including Coca-Cola, the Discovery Network, L’Oréal, Deloitte, and Fidelity, among others. Peter earned his M.B.A. from Columbia University and his B.A. from Princeton University. Peter lives in New York City with his wife, three kids, and new puppy, Maeve (his first dog ever). He reads, runs, skis, bikes, hikes, and tries to follow his own advice. More information can be found here: www.bregmanpartners.com.  Howie Jacobson, PhD, is an executive coach to clients ranging from startup founders to established and rising Fortune 100 leaders. He is Director of Coaching at Bregman Partners, and Head Coach at the Healthy Minds Initiative. Howie is the author of AdWords For Dummies; co-author of Sick to Fit and Use the Weight to Lose the Weight, with Josh LaJaunie; contributing author to Whole: Rethinking the Science of Nutrition and The Low Carb Fraud, both by T. Colin Campbell, Ph.D.; and Proteinaholic by Garth Davis, M.D. Howie’s writings have also appeared in Fast Company and Harvard Business Review. He hosts the Plant Yourself Podcast, where he interviews remarkable people engaged in healing at the individual, institutional, and planetary level. Howie earned his M.P.H. and Ph.D. in Health Studies from Temple University and his B.A. from Princeton University. He lives in rural North Carolina with his wife, where he writes, gardens, plays Ultimate Frisbee, runs, fiddles, and loads the dishwasher correctly.