Kristen Hadeed is the founder of Student Maid, a successful cleaning company that has employed thousands of students over the last decade that is known for building the next generation of leaders. In this episode, Kristen, an optimist of Simon Sinek's community, discussed how our co-founder Tony Hsieh had changed the way she viewed culture as a young entrepreneur. Listen in to hear what “strong” and “good” leadership looks like for our time. Learn from her how to be more human as a leader, how to create organizations that are more human, and all her ups and downs in her business building and leadership development journey.