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Alex Turkovic
The Digital Customer Success Podcast
This podcast is for Customer Success leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital Customer Success.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a...
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Ratings & Reviews
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5.0 stars from 13 ratings
“The DCS podcast features highly engaging guests and compelling topics. The recent podcast with Annie Dean was very impressive. It provided an overview of not only the evolution of CS, but also different CS implementation strategies for companies of various sizes / stages. But, I was really blown...”Read full review »
Mevezich via Apple Podcasts ·
United States of America ·
01/30/24
Inspiring + Practical
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“Each episode filled to the brim with big-picture insights and practical takeaways. Alex takes his guests & their ideas seriously in no-serious manner. So good!”
jamesofczar via Apple Podcasts ·
United States of America ·
01/24/24
Practical, tactical, and relatable
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“Love getting to listen to Alex as he interviews fellow DCS and CS leaders from all different backgrounds! He’s so approachable and relatable, love his interview style, great guests, and even better nuggets to take away and apply in your own job.”
Brittanyhillard via Apple Podcasts ·
United States of America ·
01/23/24
Recent Episodes
As we pop the champagne on our 50th show, a heartfelt thank you is in order for every listener & guest who's joined me on this wild ride through the evolving world of digital customer interactions. It's a transformational moment for the show as we shift from focusing on 'Digital Customer...
Published 04/30/24
Published 04/23/24
Customer Engagement with AI and Self-Service Strategies with Kari Ardalan of Qualtrics | Episode 049
Kari Ardalan of Qualtrics is a staple in the CS community and has been leading scaled motions for YEARS - which is sometime that not a lot of people can say. She also sits on Gainsight's Digital Advisory Board - so yeah, she's qualified to talk about this stuff. :-)
In this fantastic...
Published 04/23/24
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See hourly chart positions and more than 30 days of history.
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