Join us with Candace Dingmann, a seasoned Army veteran and Global Shared Services Leader for Organon. Gain insights into the future of Business Process Outsourcing, BPO workings, and key advantages like labor cost arbitrage. Whether you're looking to establish internal shared services or considering outsourcing your business processes, this episode provides actionable insights and real-world examples to help you make informed decisions.

Join Jodi Dudley, CEO and Executive Director at Ford Business Solutions, in a thought-provoking discussion as she reveals game-changing strategies to thrive in today's dynamic landscape. From hybrid operating models to skipping the SLAs, and even leapfrogging maturity curves, Jodi shares her invaluable insights on maximizing the value of GBS. Plus, don't miss Jodi's intriguing future predictions of Business Process Outsourcing (BPOs).

In this interesting podcast episode, you'll hear from Dr. Turan Sahin from Allianz Services. He shares some valuable insights on how GBS can really excel in today's cutthroat business world. Dr. Sahin dives into the topic of why it's crucial for GBS to have an entrepreneurial spirit. He also sheds light on effective methods for finding and keeping top talent, and emphasizes the importance of GBS being seen as a trusted "doctor" for businesses, rather than just a behind-the-scenes cost center....

Join Sameer Jalundhwala, SVP, GBS at NTT Ltd. as he discusses why GBS leaders should act like entrepreneurs, focus maniacally on internal transformation and earn their seat at the table in this insightful episode.

Explore the future of sustainable GBS with Jan Nikus, VP of GBS at KONE. Join us as we discuss strategic focus, talent, and more.

Join us in bridging the gap between IT and GBS for successful technology transformation. Explore the dynamics between IT and GBS leaders as CIO Jennifer Crites and VP-GBS Amit Yadav navigate tech decision-making. Gain valuable insights on RPA and discover effective budget strategies and value measurement. Tune in to this informative podcast episode and unlock the keys to IT-GBS collaboration.

Discover why Filippo from Reckitt believes in answering questions with "Yes, and..." and how Lars from Fresenius Kabi views GBS as more than just the "Office of the Fairytale." Get ready for an in-depth conversation on RPA, budget allocation, and the critical art of selecting the right technology partners.

Unlock the secrets of successful IT-GBS collaboration! Join our podcast as CIO Rogério Peres from JBS USA and GBS leader Sumit Mitra from Tesco share insights on strategic alignment, budget management, and more.

Ash Mehra from Constellation Brands and Serge De Vos from The Kraft Heinz Company discuss the crucial role of the Value Realization Office (VRO) in technology implementation. In this insight-packed podcast, they share views around ensuring accountability and strategies for developing commitment amongst teams to deliver promised benefits

Jessica Shields from Dexcom, shares the possible integration of GBS into a multinational service model. Discover her GBS journey and how the lack of a mandate enabled enabled the GBS to grow strategically.

CIO, Brian Gabbard and GBS leader, Trista Fisher from Ball Corporation discuss their unique organizational setup that unlocks synergy between business and IT to achieve business outcomes. In this podcast, they share the importance of citizen developers, RPA governance, and GBS involvement in IT decisions.

A GBS academy needs to be part of your talent strategy, find out how with Felix Bailer, VP - GBS at Vertiv. Know more about GBS maturity, talent development, and need of governance in this informative podcast episode.

Technology integration necessitates GBS and IT collaboration; leaders from Amway and Beiersdorf share their experience with RPA governance, process-led technology transformation, and the pivotal role of an enterprise architecture team.

GBS has untapped potential and is competing for talent with world class brands. David brings spotlight on applications of Generative AI in GBS and the controversial Landlord Model.

Watch Kellogg’s and Indorama leaders discuss how synergy can be established between the CIO's pragmatism and GBS's focus on efficiency.

Michael Zill, CIO & CAO at Acadia Pharmaceuticals, candidly converses with Markus Baumgartner, Head of Global Business Services for Miba Group, and our host Sashi Narahari, Founder & CEO at HighRadius. Join this episode as it unlocks many secrets from the world of GBS and IT.

Ingo Elfering, Chief Information Officer at Fresenius Group, candidly converses with Robert Weltevreden, former Head of Novartis Business Services, and our host Sashi Narahari, Founder & CEO at HighRadius. Join them as they discuss the best path for the future of business-IT collaboration and many more.

Ingo Elfering, Chief Information Officer at Fresenius Group, candidly converses with Robert Weltevreden, former Head of Novartis Business Services, and our host Sashi Narahari, Founder & CEO at HighRadius. Join them as they discuss the best path for the future of business-IT collaboration and many more.

Reto-Urs Sahli, former Chief Digital & Information Officer at Asahi Group, takes part in a candid conversation with Ulla De Hondt, Head of Global Business Services at BAT, along with our host Sashi Narahari, Founder & CEO at HighRadius. Join them as they discuss how to build a collaborative GBS-IT strategy instead of leveraging skills independently and many more.

In this episode, Sashi Narahari is joined by Carla Sarti, VP of Global Business Services at Lear Corporation. They discuss the future of BPOs, what GBS will be involved in over the next 10 years and why India will remain a great location to find talented workers.

In this episode, Sashi Narahari is joined by Oyin Oke, Head of Global Business Services at Huntsman Corporation. They discuss what transformation is necessary for BPOs to stay alive, process automation, the importance of investing in new technologies and how to remain competitive.

In this episode, Sashi Narahari is joined by Mattijs Backx, Senior VP & Head of Global Business Services at PepsiCo. They discuss what India does extremely well in GBS, the importance of talents joining GBS organisations and the influence of technology in GBS growth.

In this episode, Sashi Narahari is joined by Tracy Schaefer, VP Global Business Services at Conagra Brands. They discuss the future of BPOs, the differences between working remotely and in the office and ponder over the possibility that AI will replace people at work.

In this episode, Sashi Narahari is joined by Manny Korakis, SVP, Chief Accounting Officer, Corporate Controller and Treasurer at IQVIA. They discuss the importance of programming in BPO's future, the possibility to move to working fully remotely, and the importance of developing AI in RPA growth.