A common trait among high-performing corporate businesses is that they have sound governance policies and procedures in place, and the same is true for Clubs. As Gregg puts it, in the world of “Clubdom” governance is Job #1 and it’s all about who makes the decisions, who executes the decisions, and who makes sure they are enforced. On this episode of The GIG Podcast, we welcome Club Management extraordinaire, Gregg Patterson, who will talk about the importance of good governance and what lessons Gregg thinks are critical right now with creating and adapting good governance at your Club. Tune in to learn: How to design and implement a good governance model for you and your Club.How to create a smooth flow of authority from Club Members through the Board of Directors to the Club Manager and Staff.How to create a clear line of accountability from the Staff and Club Manager back through the Board to the Club Members.Gregg Patterson became the General Manager of The Beach Club in 1982 and spent 34 glorious years as their GM.  Gregg has been a featured presenter at various club management seminars in North America, South America, Europe and Asia; teaches club management courses at The Business Management Institute and was an Adjunct Professor at Cal Poly University, Pomona for fourteen years.  Gregg also writes for Board Room magazine and is the author of Reflections on the Club Experience, an anthology of essays on club cultures and operations.  In acknowledgement of his efforts as a club management professional, he was named the Club Executive of the Year by the Club Management Association of America in 2015. Highlights you won’t want to miss: 4:08 – Why the ultimate expression of hospitality is working at a Club.6:14 – The difficult difference between the Club business and every other sector of the hospitality industry and how to deal with that reality.8:15 – How to have a “happy” governance process at your Club.9:26 – As a Manager, the three stages of the governance process that you have to influence.11:59 – What the first steps for Managers arriving at a new Club are for improving the governance at that Club.14:30 – As the mentor of the board, what are you responsible for doing?18:16 – When it comes to governance, these are the tools the Manager must master.  This is HUGE!25:14 – What is the value equation that your boards and committees must understand.29:11 – The process every Manager should follow with their board, their members, and their staff.If you want to make your Club a better place and improve your chances for long term operational success by way of improved governance, then you won’t want to miss this episode of The GIG Podcast. To work directly with Gregg, he can be reached at [email protected].