We’ve all heard the adage that people don’t leave bad companies, they leave bad leaders. So, for young and aspiring club managers to succeed, building effective leadership skills needs to be a top priority.  For Rob Roxborough, relationships are the currency of how he conducts business, and his leadership style focuses on building and nurturing authentic relationships with not only his team but with everyone that he meets along the way.  The human element of leadership is even more essential during today’s unprecedented times than ever before which is why Rob’s ‘making a difference’ leadership style results in him being continually recognized as one of Canada’s most exceptional club industry leaders. Highlights from this episode of The GIG Podcast that you don’t want to miss: 4:55 – Learn about how Rob was chosen for the role at Magna Golf Club and what attracted the ownership group to him and led them to bring him on board.12:31 – Find out what inspired Rob to take on his current role at The Pulpit Club and how it compares to his other stops.19:55 – Uncover the qualities and traits that Rob believes define his leadership style.28:22 – Hear about if Rob learned to be a leader from being exposed to other great leaders, or if it just came to him naturally.37:45 – Get Rob’s thoughts on accountability and why it’s an important part of being a great leader.48:03 – Find out what structured ways there are to communicate the vision of your club to every single member of your team.54:20 – Learn about the differences between how you manage your “bosses” versus how you manage your team.59:45 – What advice Rob has for all the future leaders working in our industry today. About Rob Roxborough Rob is a 25 Year Member Class “A” Executive Professional of the PGA of Canada and has been the General Manager at The Pulpit Club in Caledon, Ontario since May 2020.  Rob was honoured to be awarded the 2020 Executive Professional of the Year by the PGA of Ontario, and was a finalist for the 2020 Dick Munn, PGA of Canada Executive Professional of the Year Award. Other career highlights and milestones include: 2015 – 2020: Executive Director, The National Golf Club of Canada, Woodbridge, ON.2013-2015: Chief Operating Officer (COO), Hamilton Golf & Country Club, Ancaster, ON.2001-2013: General Manager & Executive Professional, Magna Golf Club, Aurora, ON.1999-2001: Director of Golf, Deer Creek Golf and Country Club, Ajax, ON.Played events on the Canadian Tour, provincial / sectional events, and PGA of Canada Championships.Jacksonville State University, NCAA, 4-year varsity letterman. Alumni member of the JSU College of Business, and Gamecock Club Athletic Association.Organized, directed, and facilitated fundraising event featuring President Bill Clinton, Clinton Foundation, Magna Golf Club 2001.Organized, directed, and facilitated the inaugural Tiger Woods Invitational, Magna Golf Club 2005 (made for tv event).Organized, directed, and facilitated several Scotiabank Charity Challenges 2006-2009, annually featuring Annika Sorenstam accompanied by Natalie Gulbis, Lorie Kane, Alena Sharp and Morgan Pressel and the nation’s top ranked junior girls (all made for tv events).Organized, directed, and facilitated three Golf Town charity matches, all made for television events 2008-2010 featuring, David Toms, Sergio Garcia, Ernie Els, J.J. Henry, Tom Watson, Bernhard Langer (all made for tv events).2014- Present, Board of Directors, Mike Weir Foundation mikeweirfoundation.com1999-2000 built from a start-up the Jim McLean Golf Academy at Deer Creek, the #1 ranked golf school program in C