Episodes
The ability to influence is an essential leadership skill. Learn how to build up your influence and leadership on this episode with Tony James. Tony currently serves as a Senior Vice President of Clinical Mergers and Acquisitions, Strategic Partnerships and Network Development at Mass General Brigham - located in Boston, Massachusetts.  LinkedIn: https://www.linkedin.com/in/tony-james-773272/  
Published 08/08/22
Welcome to Season 2 of The Healthcare Leadership Mindset! In this episode, Yolanda is joined by Dr. O'Neil Britton to discuss how he is leading efforts to enhance efficency, effectiveness, and service to patients across Mass General Brigham, an integrated health care system in Boston, Massachusetts. Mass General Brigham was founded by Brigham and Women’s Hospital and Massachusetts General Hospital—two of the nation’s leading academic medical centers. The system also includes community and...
Published 07/11/22
Are you someone who is excited about change? Or wants to learn more about the skillsets needed to oversee the day-to-day operations of a large clinical department?  Then you'll want to tune into today's episode with Jonathan Modest, Senior Administrative Director at Mass General Hospital.  In this episode, we'll discuss Jonathan's experience with change and operations management, how he's tackling some of healthcare's biggest challenges, and the most important lessons he's learned in his...
Published 03/29/22
Ever wondered what it was like to lead an organization through crisis events sucha as the Boston Marathon bombings or the COVID-19 surges? Then you'll want to tune in to today's episode with Ann Prestipino, Senior Vice President at Mass General Hospital.  In this episode, we'll discuss Ann's experience as an incident commander, her decision-making process, key communication tips and the skillsets that have allowed her to lead Mass General effectively through crisis events.  Ann has worked at...
Published 02/09/22
In today’s episode, Dr. Amer Kaissi discusses his new book, Humbitious. In our conversation, he shares his extensive research that shows that the most effective, high-performing leaders combine deep, realistic humility with ambition and drive. Tune in to learn more about what you can do to acquire and build these traits.   Dr. Amer Kaissi is an award-winning Professor of Healthcare Administration at Trinity University, a Top-15 national program. He is the author of the book “Intangibles”...
Published 01/05/22
Are you curious about a career in Population Health Management? Then you'll want to listen to today's episode with Elizabeth Fonseca, Program Director for Population Health Management at Mass General. In this capacity, she directs a portfolio of programs focused on redesigning care to increase value. Elizabeth leads a team of project managers and care navigators in implementing a suite of programs across the care continuum- spanning the primary care, specialty care, post-acute care, and...
Published 12/06/21
Despite the well-known benefits, many leaders remain resistant to the idea of self-care. Tune in to today's episode to learn more about why now is the time to embrace the notion of self-care in a way that will help you perform at your best, as well as positively impact those around you.  Michelle Troseth and Tracy Christopherson are co-founders of MissingLogic®. They help healthcare organizations and healthcare leaders combat burnout through the power of a framework driven approach founded...
Published 11/22/21
Ever wondered what it was like to become CFO of a large academic medical center at the age of 29?? Then you'll want to tune in to today's episode with Sally Mason Boemer, Executive Vice President, Chief Administrative Officer and Chief Financial Officer at Mass General Hospital.  In this episode, we'll discuss Sally's experience leading from the c-suite from the age of 29, what financial and operational challenges organizations are facing and how she is helping Mass General navigate through...
Published 11/08/21
Are you curious about different career opportunities in the healthcare administration field? Then you'll want to listen to my interview with Courtney Sharea, MBA, MHA.  In today’s episode, Courtney Sharea, MBA, MHA reflects on her career pathway, gives advice on aligning one's interest with opportunities in healthcare, and shares why you shouldn't let having minimal experience get in the way of applying for roles.  Courtney has worked in healthcare administration for 8 years in various...
Published 10/11/21
Curious about what it’s like working at one of the top hospitals for cancer treatment while also advancing diversity, equity and inclusion efforts? Then you’ll want to listen to this interview with Frantz Berthaud.  Frantz M. Berthaud is the Administrative Director of Disease Center Operations at the Dana-Farber Cancer Institute (DFCI). He’s accountable for the personnel, finance, and clinical operations for the hospital's lung cancer and phase 1 centers. At DFCI, he serves as co-chair for...
Published 09/27/21
Erin Ellwanger, MPH is a Senior Project Manager in North America Commercial Strategy and Operations at Vertex Pharmaceuticals. In her role at Vertex, she is responsible for project managing core business activities such as product launches and annual business planning, leading the planning and execution of sales and field training meetings and driving key department initiatives. In today’s episode, we’ll be diving into Erin’s pathway leading up to Vertex, what opportunities she took...
Published 09/13/21
This episode provides tips for standing out during different stages of the interview process (pre-interview, during the interview, and post-interview). Everything from preparation, resources, and follow-up - these suggestions will help anyone who will be going on a job interview soon!  Send feedback on topics you’d like to hear addressed on this show to [email protected] and connect with Yolanda on any of the social media platforms linked below!  LinkedIn: ...
Published 08/29/21
Raven Harris, MHA is the CEO and Founder of Activate the Dream. She has experience coaching a variety of professionals as an experienced healthcare executive and operations administrator. Her corporate background and her life experiences cultivated a strong coaching expertise in high-pressure intense environments, change management, self-discovery, personal leadership, and service excellence. Prior to this role, she served as Chief Operating Officer for Select Specialty Hospital, an...
Published 08/11/21
Chris Louis, PhD, MHA is Clinical Associate Professor of Health Law, Policy, and Management at the Boston University School of Public Health. He is also the Director of the Health Care Management Program and the Director of BUSPH Dual Degree Programs (JD/MPH, MD/MPH, MS/MPH, MSW/MPH, MBA/MPH).  In this episode, we discuss his experience in strategy, operations, and project management, the skills every healthcare administrator needs, common challenges healthcare organizations face and advice...
Published 07/26/21
Kenneth Rates is the Administrative Manager of Urology, Bariatric Surgery and Pre-Operative services at the University of Michigan Health and the Host of So You Want to Be a Healthcare Executive podcast. His mission is to share the stories of highly successful executives in the hopes of encouraging others to achieve more in their career. Kenneth serves as the current President-Elect for the Michigan Medical Group Management Association. He is the recipient of the American College of...
Published 07/13/21
For anyone interested in administrative fellowships or curious about what the experience was like, be sure to tune into this episode! Kerry Maloney, Sr. Administrative Manager at Mass General sits down with Yolanda Gonzalez to discuss different factors applicants should consider when applying to fellowships, application tips and advice, and personal insights on the overall fellowship experience at Mass General.  Originally from the Hudson Valley in New York, Kerry’s career in healthcare...
Published 06/29/21
Ann Messer, M.D., is the founder, executive director, and board chair of One Good Turn, an Austin-based global health nonprofit.  In 2016, Dr. Messer founded One Good Turn to give health workers from all over the world the resources and knowledge to help build self-sustaining and healthy communities. As founder and executive director, she focuses on building strong strategic partnerships with medical staff to build actionable lecture sessions that aid in the development of medical training...
Published 06/07/21
Cristina (Cris) Bethune Regan has over 30+ years of professional nursing expertise caring for critical care patients. She offers a history of successful leadership as the former Nurse Director of the Cardiac Electrophysiology & Arrhythmia Lab and current Nurse Director of the Cardiac-Medical Step-down unit at Mass General Hospital (MGH). Cris is involved in a wide range of initiatives at MGH, including a major multidisciplinary effort to transition post procedural patients to a new space...
Published 05/27/21
Jaennika James is the Administrative Manager of Health Education at Kaiser Permanente and the Host of the Essential and Empowered podcast. In her role at Kaiser, Jaennika is responsible for the strategic and operational oversight of the Health Education departments at Vallejo Medical Center and the Napa Medical Office Building. In this episode, Yolanda and Jaennika discuss the perspective a Masters of Public Health degree offers you in the field of healthcare, their fellowship experience, and...
Published 05/10/21
Today's guest is David Keyes, who is the Director of Administration and Finance at Brigham Health. In his role at Brigham Health, he serves as a senior advisor to the President of Brigham and Women’s Faulkner Hospital, SVP of Surgical and Procedural Services, and the Chief Financial Officer of Brigham Health regarding strategic and operational initiatives. Prior to joining Brigham Health as a Deland Fellow in Health Care and Society, Keyes was the Senior Manager for Strategy and Analytics at...
Published 04/26/21
In this intro episode of The Healthcare Leadership Mindset, host Yolanda Gonzalez shares her journey into healthcare administration, what inspired her to start this podcast and what listeners can expect to hear in upcoming episodes.   Connect with Yolanda on any of the social media platforms below! Email: [email protected] LinkedIn: https://www.linkedin.com/in/yolanda-gonzalez-634aa09a/ Instagram: https://www.instagram.com/thehealthcareleadershipmindset/  
Published 04/17/21
Former Mass General Administrative Fellow and current Administrative Director, Yolanda Gonzalez, invites you to The Healthcare Leadership Mindset - a podcast with an informal, laid-back, and fun approach to healthcare administration! Each episode shares insights into different career pathways within healthcare administration and provide practical tips to grow the mindset and leadership skills needed to navigate and grow in today's continuously changing healthcare environment.  Send feedback...
Published 04/03/21