Lucinda is joined by employee relations expert Emma Hogan to explore the intricacies of workplace investigations. Emma shares her extensive background in HR, detailing her journey from retail graduate to running her own consultancy specialising in complex investigations. Together they examine the importance of conducting thorough and empathetic investigations, especially in light of recent legislation aimed at preventing workplace harassment KEY TAKEAWAYS Investigations are increasingly...

Lucinda is joined by Karen Skidmore, a business growth strategist and embodied business mentor, to discuss the importance of embracing our natural energy cycles for enhanced productivity. Karen shares her personal journey through burnout and the transformative practices she adopted, such as sound healing and embodiment, to reconnect with her body and intuition. KEY TAKEAWAYS Recognise that productivity is not solely about time management; it's about managing energy. Understanding and...

Lucinda is joined by Neil Thompson, founder of Teach the Geek, to explore how technical experts can enhance their presentation skills. Drawing from his own experiences as a former engineer in the medical device industry, Neil shares insights on the common pitfalls technical professionals face when communicating with non-technical audiences, such as the overuse of jargon and a lack of empathy for the audience's understanding KEY TAKEAWAYS Use plain language and avoid technical jargon or...

Lucinda discusses the upcoming book series "Six Minute Smarts," set to be published on November 5, 2024, by Practical Inspiration Publishing. The series aims to help individuals coach themselves in various business skills, including effective change management. Drawing from the her previous work, Lucinda outlines a structured approach to understanding and implementing change over ten days, emphasising the importance of emotional intelligence, strategic thinking, and effective communication ...

Lucinda is joined by Dr Anna Eliatamby, a clinical psychologist and executive coach with extensive experience in leadership and organisational development. Anna shares her unique journey, which includes working with the UN and developing mental health strategies across 47 countries. Anna and Lucinda talk about the importance of self-care for leaders, recognising and addressing workplace toxicity, and the need for collective accountability in fostering a healthy organisational culture KEY...

Lucinda is joined by special guest Susi Miller from eLaHub about the critical topic of accessibility in e-learning. Susi discusses the importance of making digital learning content accessible to individuals with various disabilities and access needs, as well as the Web Content Accessibility Guidelines (WCAG) and how these standards apply to e-learning, highlighting common pitfalls and best practices for creating inclusive learning experiences KEY TAKEAWAYS Accessibility goes beyond...

Lucinda discusses the important topic of neurodiversity with independent consultant Amanda McEvoy. With over 20 years of experience in the health sector and a personal connection to neurodiversity through her family, Amanda shares her insights on the challenges and strengths associated with conditions like autism, ADHD, and dyslexia. The conversation delves into the unique ways neurodiversity presents, particularly in females, and emphasises the need for organisations to create inclusive...

Lucinda welcomes diversity, equity, and inclusion expert Sara Taylor, who shares her extensive experience in the field spanning over 35 years. They discuss the evolution of DEI practices, particularly in the U.S., and how these concepts have been integrated into workplace culture. Sara introduces her recent book, "Thinking at the Speed of Bias," and delves into the importance of understanding unconscious filters and the five developmental stages of awareness regarding diversity KEY...

Lucinda talks with Kate Jones, a leadership coach and consultant from Neon, about the evolving landscape of leadership, culture, and well-being in organisations. Kate shares her journey from frontline social work to management consulting and ultimately founding Neon, where she focuses on fostering deeply human leadership capabilities. Together, they talk about the growing demand for purpose-driven work, particularly among younger generations, and the challenges of maintaining a meaningful...

Lucinda talks to Adam Horne, co-founder of OpenOrg, who shares insights from his extensive experience in culture change and highlights alarming statistics about employee engagement and trust in the workplace. Together they look into the challenges organisations face, particularly in smaller businesses, regarding miscommunication and the erosion of trust KEY TAKEAWAYS There is a significant trust deficit within organisations, with studies indicating that around 67% of employees do not...

Lucinda talks to Liz Redway about into the intriguing world of artificial intelligence (AI) in human resources. Drawing from her recent session aimed at demystifying AI for HR professionals, Liz discusses the current landscape of AI adoption, highlighting both the excitement and apprehension surrounding its use. KEY TAKEAWAYS There is a noticeable gap in the adoption of AI within HR, with many professionals either hesitant to embrace it or unaware of its potential applications. This...

Lucinda talks to Rob Toomey, the President of TypeCoach about understanding personalities and improving communication within organisations. Rob discusses how TypeCoach utilises personality frameworks like Myers-Briggs and David Kersey's temperament model to help individuals navigate relationships in various contexts, including team dynamics, leadership development, and sales interactions, as well as the benefits of understanding personalities, reducing stress, increasing diversity of ideas,...

Lucinda looks at high performance strategies, focusing on the importance of feedback in driving performance in organisations. She discusses evidence-based drivers of performance, emphasising the need for quality people management activities and classic performance management. Key topics covered include the significance of courageous and consistent feedback, defining good quality feedback, and implementing models like growth mindset and radical candour. KEY TAKEAWAYS Focus on providing...

Lucinda welcomes back guest Michelle Parry Slater from Kairos Modern Learning to discuss the concept of the "last hundred days." Michelle shares her personal experience of working her notice period before relocating to Australia and highlights the importance of focusing on the end of the employee lifecycle as much as the beginning. KEY TAKEAWAYS Shift the focus from just the first 100 days to also include the last 100 days of an employee's journey in the organisation. Encourage open and...

Lucinda is joined by Andy Lancaster, an expert in organisational learning communities. Andy shares insights from his book, "Organisational Learning Communities," discussing the importance of intentional community building for learning and development. They explore the concept of socialised learning, the benefits of diverse communities, and the impact of storytelling in measuring success. Andy emphasises the power of altruism and the need for high trust cultures to foster effective learning...

Lucinda is joined by special guest, Kevin D. Monroe, to talk about the power of expressing gratitude in the workplace and beyond. Kevin shares his journey of creating the "Don't Wait to Thank" program, encouraging listeners to participate in a 31-day gratitude challenge during July. They explore the impact of simple, sincere, and specific expressions of gratitude, emphasising the significance of recognising and celebrating others KEY TAKEAWAYS Practicing gratitude personally and...

Lucinda looks at the topic of motivation with guest Sarah Stones, a motivation specialist. Sarah, who is an expert in motivational mapping, shares insights into how understanding intrinsic motivators can significantly impact an individual's energy, performance, and overall well-being. Together, they discuss the three clusters of motivators - relationship, achievement, and growth - and how they influence behaviour and decision-making. KEY TAKEAWAYS Motivation is a key factor in driving...

Lucinda focusses on re-energising performance in the current work environment, particularly addressing the impact of low energy levels on performance. She discusses various factors influencing performance, such as intrinsic and extrinsic motivators, personal attributes, and the working environment. `Lucinda also introduces the Managing Energy and Performance (MEP) grid, a tool to help managers diagnose and adapt their coaching styles based on employees' motivation and performance levels KEY...

Lucinda talks to Tracey Abayeta, an HR director specialising in talent development, about the importance of building strong relationships in career development. Tracey shares her unconventional journey from investment banking to HR, emphasising the role relationships played in her career transitions. She introduces a five-point framework for building relationships, focusing on intentionality, bold and broad connections, sharing information, leading with value, and follow-up. KEY TAKEAWAYS ...

Lucinda talks to Dr. Jo Burrell from Ultimate Resilience about the findings of a report on HR wellbeing, highlighting the concerning statistics showing high levels of depression, anxiety, burnout symptoms, and low wellbeing among HR professionals. Lucinda and Jo delve into the challenges faced by HR professionals, the lack of support systems within the profession, and the importance of setting boundaries and prioritising self-care KEY TAKEAWAYS Prioritise your well-being and set...

Lucinda interviews Bill Banham, the founder and editor of HR Gazette magazine and host of the HR Chat podcast, who shares his extensive experience in HR tech and media, discussing his favourite interviews and guests from over 750 episodes! KEY TAKEAWAYS LinkedIn is a key platform where a large number of HR professionals engage with content, making it a valuable channel for sharing information. Be collaborative, engage with others on social media, offer feedback, and attend events to build...

Lucinda delves into the topic of rethinking culture within organisations. Drawing on research and personal experiences, she explores various cultural models and frameworks including Competing Values Framework by Cameron and Quinn, the Culture Onion by Edgar Schein, and The Cultural Web by Gary Johnson and Kevin Scholes, Lucinda provides practical insights and tools for assessing and reshaping organisational culture KEY TAKEAWAYS The Competing Values Framework by Cameron and Quinn, which...

Lucinda investigates the intricacies of the CIPD Profession Map with guest Victoria Winkler from the CIPD. The conversation explores the origins of the map, its structure, and how individuals can leverage it to enhance their professional development. Victoria provides valuable insights into the different levels of CIPD qualifications, self-assessment tools, and the importance of continuous learning and development in the HR profession KEY TAKEAWAYS The CIPD Profession Map was developed...

Lucinda delves into the essential steps for building a coaching culture within organizations. Joined by Jo Wright, a Speaker, Coach, and Best-Selling Author, they explore the seven steps to creating a coaching culture and the importance of coaching skills for managers.  Jo shares her insights on the significance of coaching in everyday conversations, emphasising the need for managers to adopt a coaching approach to empower their teams. The conversation highlights the benefits of coaching in...