On Zach Snarr’s last day alive, he got up early to help his father at work, he cleaned the kitchen for his mother and he made his sister laugh. But on August 28, 1996, the 18-year-old never came home from his date with Yvette Rodier at a reservoir outside of Salt Lake City. Instead, two police officers and a chaplain came to ring the bell. It was every parent’s nightmare, a devastating loss that rocked a community and shattered lives. But Zach’s mother, Sy Snarr, finds hope from a most unlikely place and it comes in the form of a weekly phone call. Get more information and photos on our website, theletterpodcast.com. Researched and reported by Amy Donaldson Written by Amy Donaldson and Andrea Smardon Production and sound design by Andrea Smardon Mixing by Trent Sell Special thanks to Nina Earnest, Becky Bruce, KellieAnn Halvorsen, Ryan Meeks, Ben Kuebrich, Josh Tilton and Dave Cawley Main musical score composed by Allison Leyton Brown With KSL Podcasts Executive Producer Sheryl Worsley For Lemonada Media, Executive Producers Jessica Cordova Kramer and Stephanie Wittels Wachs And Executive Producers Paul Anderson and Nick Panella with WorkHouse Media. The Letter is produced by KSL Podcasts and Lemonada Media in association with WorkHouse Media.  Surviving a barrage of bullets is just the start of what Yvette Rodier will have to do to reclaim her life. The emotional damage will take far longer to heal than the physical bullet wounds. She gets married, has a child and chooses a career that allows her to use her past to help others. Despite the looming shadow of the shooting, her life is one of beauty and generosity; of resilience and hope. Get more information and photos on our website, theletterpodcast.com. Researched and reported by Amy DonaldsonWritten by Amy Donaldson and Andrea SmardonProduction and sound design by Andrea SmardonMixing by Trent Sell Special thanks to Nina Earnest, Becky Bruce, KellieAnn Halvorsen, Ryan Meeks, Ben Kuebrich, Josh Tilton and Dave Cawley Main musical score composed by Allison Leyton BrownWith KSL Podcasts Executive Producer Sheryl WorsleyFor Lemonada Media, Executive Producers Jessica Cordova Kramer and Stephanie Wittels WachsAnd Executive Producers Paul Anderson and Nick Panella with WorkHouse Media The Letter is produced by KSL Podcasts and Lemonada Media in association with WorkHouse Media. Sponsors:The Letter is sponsored by Hunt a Killer, immersive mystery games where you get to be the detective. Get $10 off at huntakiller.com/theletter with code THELETTER.For a full list of current sponsors and discount codes for this and all other Lemonada series, you can visit lemonadamedia.com/sponsors See omnystudio.com/listener for privacy information.