Have you ever avoided eye contact with someone holding a cardboard sign? Or felt a twinge as you skipped a YouTube ad asking for charitable donations? Help is needed everywhere, and good people want to help. But those good intentions can quickly turn to paralysis, overwhelm, and a lingering sense of shame for not "doing more." Meanwhile, experts in helping (that's a real thing!) know that making the world a better place isn't compatible with shame. Lisa tours The Other Side Academy to learn how a few individuals regularly beat the odds and make an extraordinary impact in their community. Aaron Miller from the Ballard Center for Social Impact shares how falling in love with a problem holds the key to transforming that old, familiar, paralyzing guilt into hope, and how anyone can empower themselves to make a difference in the world by making a switch: from doomscrolling to doing good better.