Today we are joined by Lonnie Pilgrim, the Director of Buildings and Maintenance at Fort McMurray Public School District.  On this episode, we delve into Lonnie's experience in crisis management, specifically covering how he handled significant flooding in 2020.  Pilgrim shares the critical first steps he took to mitigate the damage, strategies he employed to manage and support his staff during the challenging period, and the key lessons he learned from the ordeal.  Whether you're in facilities management, educational administration, or simply interested in crisis management, this episode provides valuable perspectives and practical advice when facing adversity. Enjoy!