On this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Alex Carlson, VP of Facilities Management Services at FineTune. Alex discusses his career journey from retail operations at Target to his current role at FineTune, where he focuses on expense management for facilities services. They dive into the importance of auditing, building strong supplier relationships, ensuring quality in service delivery, and the impact of mentorship and personal influences on car...

On this episode of The Modern Facilities Management Podcast, host Griffin Hamilton speaks with Tom Ricciardelli, President and Founder of SelectTech, about the innovative approach to sustainable flooring solutions. Tom shares his journey into the recycling industry, the unique interlocking flooring technology developed by Select Tech, and the importance of considering total cost of ownership in flooring projects. The conversation also delves into sustainability practices, market trends, and t...

On this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Yaron Dycian from Wint.AI, discussing the critical issues of water management in buildings. They explore the significant waste of water, the financial implications of leaks, and how Wint leverages AI for anomaly detection and predictive analytics to optimize water usage. The conversation also touches on proactive measures facilities managers can take and the future of water management technology in buildi...

In honor of National Custodian Day (10/2), we're revisiting the interview with Perry Shimanoff. Perry is a seasoned expert with 35 years of experience in educational and government facilities maintenance. Perry is a Certified Master Custodial Trainer with ISSA’s Cleaning Management Institute (CMI). He is the founder and president of MC2 Management and Communication Consultants and has been involved in training both managers and frontline cleaning staff for more than 40 years. Shimanoff i...

In this episode of the Modern Facilities Management Podcast, host Griffin Hamilton interviews Gretchen Schimelpfenig, a professional engineer specializing in civil and architectural engineering with a focus on sustainable design and construction. Gretechen is currently a Sr. Energy Engineer at Energy Resources Integration.The conversation explores Gretchen's journey into project management, the definition and research of emerging technologies, and the balance between energy savings and second...

SummaryDavid Jones, Director of Estates and Facilities at the University Hospital of Southampton, discusses the impact of backlog maintenance in healthcare buildings on patient harm. During the interview, he shares his research on the link between estate infrastructure and patient outcomes, highlighting the need for evidence-based design in older hospitals. David explains his use of AI and data analysis to identify infrastructure incidents and their impact on patient care. He emphasizes ...

Kelly Kuntz, President of Submeter Solutions, discusses the importance of submetering in property management and the benefits it offers. Submetering allows property owners to allocate utility costs to tenants based on their actual usage, resulting in fair and accurate billing. By implementing submetering, property owners can reduce costs, promote conservation, and have more control over utility expenses. The interview with Kelly also touches on the role of technology in submetering,...

SummaryJoey Klein, EVP at JLL and host of TechTalk, discusses the impact of urban development on facilities management and the importance of authenticity in building spaces. He also talks about the changing dynamics of the tech industry and the role of AI in real estate leasing. TakeawaysUrban development has transformed cities like Atlanta, leading to the repurposing of old buildings and the need for authentic spaces.Companies evaluating new properties should start the process at least ...

On this episode, Griffin Hamilton interviews John Lose, a facilities engineering manager at FMC Corporation, about sustainability and net zero emissions. John has over 14 years of commercial R&D lab and office facility management experience with responsibilities ranging from management of MEP design firms, capital project execution, strategic planning, energy and energy efficiency as well as sustainability. TakeawaysEnergy efficiency is a crucial first step towards achieving ne...

SummaryIn this episode, Joe Sharp of Meadowbrook Facility Services shares his journey from being a facility manager of QSRs to creating Meadowbrook Solutions, a company that handles its own repairs and services. He emphasizes the importance of providing quality service, building trust, and adding value to the operators he works with. Joe also discusses his approach to creating content and networking on social media.TakeawaysOrganic growth can be achieved by providing quality service and build...

Clinton Fairbanks, founder and managing director of Soji REFM Advisory, discusses the future of Facilities Management and the impact of technology. TakeawaysBeing a Futurist in facilities management means continuously looking for ways to improve and innovate.The four pillars of technology in FM are software, hardware, AI automation, and innovation.Technology platforms in facilities management will rapidly improve in the next few years, with AI playing a significant role.Robotics can fill...

This weeks guest is Dr. Jake Smithwick, a professor at the University of North Carolina in Charlotte. Jake and his team have assisted hundreds of owners improve performance outcomes across thousands of projects ($15+ Billion of procured services in construction, IT, auxiliary services, design, healthcare, insurance, and more). His industry experience also includes field inspection of nearly 2,000 roofing systems (74 million square feet) across the United States, and six years in the US Air Fo...

Kevin Bee, the District's Operations Manager at Naperville 203, joins the show to share his journey in facilities management, and the importance of creating a culture that embraces change. Kevin started as a custodian and worked his way up, gaining experience in employee relations and eventually becoming a leader. He discusses the challenges of laying the foundation for a culture that embraces change, including the need for consistency and effective communication. Kevin also highlights t...

Annmarie Bhola, Founder of Enhanced Building Solutions, joins the show as this weeks guest. Annmarie is a former plant operator with extensive knowledge in new construction and existing buildings. She focused primarily on MEP commissioning and energy efficient operations and brings 20+ years of industry experience to clients.  On this episode, Griffin and Annmarie discuss the importance of standardizing training, and leveraging video content to document tribal knowledge. Takeaways Training...

This episode features Alex Cummings, CEO of FlowPath, and Doug Donovan, CEO of Interplay Learning. Interplay Learning has developed cutting edge training technology for the essential skilled trades. Users are able to train and practice hands-on learning from any device or even in VR.  The FlowPath team has created an industry leading CMMS, focused on simplicity and the user experience for Technicians in the field.    Alex and Doug discuss the importance of using FM technology, like...

Lisa Keys, Founder of COS Consulting, joins the show to discuss Building Condition Assessments (BCAs) and their importance in facilities management. Lisa has 20 years of experience leading operational and facilities management teams within a diverse range of building portfolios in both the non-profit and public sector.  On this episode, Lisa highlights the core concepts and components of a BCA, how an organization can leverage a BCA, and where one should begin with a BCA. Takeaways Building...

In this episode, Rami Abdelhadi, Executive Director of Facilities Operations at Stanford University, discusses the challenges and strategies for talent acquisition and retention in the facilities management industry. He highlights the importance of apprenticeship programs and cross-training to build a strong pipeline of skilled professionals. Rami also emphasizes the role of facilities in supporting education and research, and the need for soft skills in career...

On this episode of the Modern Facilities Management Podcast, Griffin interviews Barton Drake, Market Sector Leader for HED. Drake shares his vision for integrating a community's history with its future through architecture, and focuses on creating designs that are practical, cost-effective, and unite communities. His philosophy highlights the role of architecture in promoting sustainable development and respecting both tradition and the environment. Drake's experience and approach...

Summary On this episode, Griffin interviews Christopher Cioffi, the Commercial Programs Manager at IBHS (Insurance Institute for Business and Home Safety), about preparing for severe weather and mitigating damage to properties.  Christopher emphasizes the need for routine maintenance, particularly on roofs, windows, and walls, to ensure they are in good condition. He also provides guidance on actions to take after a storm, including documenting damage and communicating with insurance...

On this episode, Griffin sits down with Chris Kaiser, the Director of Properties for the Arthur M. Blank Family Office. With a rich background spanning over two decades, Chris brings a wealth of experience from his roles as an Estate Manager, Personal Assistant, and his extensive involvement in the construction field. His military background, coupled with hands-on experience as a service technician and handyman, has equipped him with unparalleled skills in residential and commercial...

Jim Zirbel, Launch Leader at Couillard Solar Foundation, joins the show for his 3rd interview. On this episode, we dive into the transformative world of solar energy. Recently honored with the U.S. Department of Energy Solar X Prize, the Couillard Soalr Foundation is at the forefront of advancing solar energy use and technology. We explore the incentives and financial benefits that make solar energy an increasingly attractive option for many. From tax credits to reduced energy costs, we...

This week we're revisiting one of my favorite interviews from 2023. Dave Bishop shares his fascinating journey from a law enforcement career to one in facilities management. A key focus of the conversation is the deployment of work order systems. Dave dives into best practices for successful implementation, emphasizing the importance of thorough training and the role of internal power users as mentors to their colleagues.  Tune in to gain valuable insights into the world of work order...

On this episode of The Modern Facilities Management Podcast, Griffin interviews Matt Aston, the president of GPRS. Matt shares his story of growing GPRS from a one-person startup to nearly 800 employees across 50+ cities. Matt has 20+ years of experience in utility locating and concrete scanning, giving him an insider perspective on the industry, how it has developed, and how it will continue to innovate. Takeaways Ground penetrating radar (GPR) is a highly accurate technology used in...

David Miller, a seasoned expert with over 15 years of experience in operations management within commercial real estate and construction, joins our show to delve into the intricacies of budgeting in Facilities Management.  On this episode, we cover a range of topics, including the impact of facilities on business operations, the unique budgeting needs across different industries, and the fundamental principles of effective budget management in FM. Key Takeaways: Strategic Role of FM:...