How to play your ACE for effective and successful conflict de-escalation
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In this week’s episode of The Pain Changer®. This week, I had a really powerful and unique guest joining me, to talk about conflict de-escalation, and how you can do so peacefully. John Riley spent 7 years in the Army before working for 20 years as a road patrol officer with the Grand Rapids Police, Grand Rapids, MI. He retired in 2015. He and his team at Gentle Response specialize in conducting very dynamic, realistic conflict de-escalation training seminars for churches, business...
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