In this episode, Nicola from The People Mentor tackles the thorny issue of being 'too nice' in the workplace. With her signature blend of warmth and straight-talking advice, Nicola explains why avoiding difficult conversations can hurt your business. She shares practical strategies for delivering constructive criticism effectively, including the powerful AID model. Whether you're struggling with an underperforming team member or want to create an open, honest communication culture, this podcast offers valuable insights. Nicola challenges listeners to shift from being merely nice to truly kind and effective leaders. Tune in to learn why sometimes the kindest thing you can do for your employees and your business is to have those tough conversations.