In this episode, Nicola from The People Mentor tackles the challenge of managing an underperforming team member when your boss undermines your efforts. She provides practical strategies for: - Documenting performance issues systematically - Having constructive conversations with underperforming employees - Creating and implementing effective Personal Improvement Plans (PIPs) - Dealing with a boss who wants to retain an underperformer - Handling ongoing underperformance a year after a completed PIP Nicola offers step-by-step guidance on preparing for difficult conversations, setting clear performance goals, providing support, and navigating tricky situations with unsupportive management. Whether you are facing this issue or want to be prepared, this episode provides valuable insights for maintaining professional integrity while improving team performance.