Lee Hartley Carter is President of Malansky+Partners, a language strategy firm, an avid public speaker, and a regular contributor to Fox, Yahoo Finance, and MSNBC. Listen in to figure out how to use emotion in conversations for a desirable outcome. Check out her book here: Persuasion: Convincing Others When Facts Don't Seem to Matter Join the Persuasion Lab! www.thepersuasionlab.com Got questions about the lab? Let us know at [email protected].  The host and our guests anonymize case studies, stories, and examples. Any resemblance to real persons and similar circumstances is coincidental. Nothing in this podcast should be relied upon as legal, financial, psychological, or medical advice. As such you should not rely solely on the information in this podcast. Please consult the relevant licensed professional in your jurisdiction to get information before you change your position in reliance on any information presented.