Is your dental practice losing revenue despite your best efforts? If so…you might be missing out on several opportunities within your dental practice.  Want to learn how to capitalize on them? This episode is for you. My guest is Sandy Pardue from Classic Practice Resources. Sandy is a renowned keynote speaker, author, and consultant specializing in dental practice management. With over 500 practices served under her belt since 1993, Sandy has earned a reputation as the "systems guru" for her expertise in developing and implementing effective dental office systems. Dentistry Today Magazine has recognized Sandy as a leader in dental consulting speaking every year since 2003 thanks to her entertaining yet practical style, which has inspired countless dental teams to enhance productivity and profitability. She’s joining me today to talk about the 3 R’s of Practice Management — retention, reactivation, and recall — and explain how simple adjustments can lead to significant improvements on your bottom line. Sandy shares her insights on missed opportunities in scheduling patients, the importance of proper phone etiquette, how to balance automation with a personal touch to boost patient retention, and much more. Tune in for practice advice that every dental practice can start implementing today! PS. Interested in getting $100 OFF on Sandy’s Front Desk Pro or Office Management Pro Training Events? Visit Classic Practice Resources and use promo code “Secret Sauce”.  — Key Takeaways: Introduction (00:00) Meet Sandy Pardue & her consulting company, Classic Practice Resources (01:36) Missed opportunities when scheduling patients (04:04) The Rs of practice management (16:28) KPIs to monitor for dental practice efficiency (24:43) Sandy’s offerings through Classic Practice Resources (27:16) Lightning round Q&A with Sandy (30:01) — Connect with Sandy at Classic Practice Resources:  Facebook  Instagram — Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.  Use code RAVING to save $100 on registration. — Learn proven dental marketing strategies and online reputation management techniques here. This podcast is sponsored by Dental Intelligence. This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists.  Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!