Why the Team Is the Biggest Barrier at Fee-for-Service Dental Practices | Naiara Wireman
Listen now
Description
Is your fee-for-service (FFS) practice struggling to stand out and get new patients? Beyond quality care, there are several things at play when it comes to marketing an FFS practice, and today we uncover the biggest barrier…your team. My guest is Naiara Wireman, a practice development coach at SMC, and she specializes in delivering exceptional patient experiences and developing effective internal marketing strategies.  We dive into the importance of patient experience in fee-for-service practices, highlighting the need for consistent systems that ensure every patient interaction is top-notch. Naiara shares actionable strategies for internal marketing, training staff to communicate your practice's unique value, and why your team’s mentality is crucial in a fee-for-service model. We also discuss innovative marketing approaches, ways to enhance the employee experience, and tips for handling patient calls effectively. Tune in to discover how to elevate your practice and turn satisfied patients into raving fans. PS. If you own a fee-for-service practice or work at one and are looking to grow your raving patients, book a free marketing strategy call with Naiara at SMC. — Key Takeaways: Introduction (00:00) Meet Naiara Wireman & her entry into dentistry (01:45)  New ways to enhance patient experience (05:08) The crucial role of team education in fee-for-service practices (10:21) Enhancing the employee experience in the practice (15:37) Marketing ideas for fee-for-service practices (20:05) Free marketing strategy call offer + lightning round Q&A (28:40) — Connect with Naiara: Facebook Instagram LinkedIn Email: [email protected] — Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here. Use code RAVING to save $100 on registration. — Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com. This podcast is sponsored by Dental Intelligence. Learn more here. This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here. Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!  
More Episodes
Successful practices grow, and growth brings its own set of challenges. One of the biggest? Finding an associate who fits your team, sticks around, and maybe even steps into ownership. Stats show that 75% of new associates leave within their first year. Just think how this plays out on your...
Published 11/15/24
Published 11/15/24
Are you overpaying for software that isn’t serving your practice? In this episode, I sit down with Shayna Phipps-Holman, a dental software consultant with over 17 years of expertise in dental education and practice management. After a successful career with CEREC Doctors and gaining deep...
Published 11/08/24